内部培训助理[文献翻译]

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1、本科毕业论文（设计）外文翻译外文题目Traininginternalfacilitators外文出处Training＆Development外文作者GreenRay.JeffHines.DaveWilcox原文：TraininginternalfacilitatorsGreenRayJeffHinesDaveWilcoxFacilitationisnotingnew.Butincreasingly,moreemployeesareexpectedtodevelopandusefacilitatorsskills.AccordingtoPet

2、erSenge,theroleofafacilitatoristohelpgroupsmaintainownershipofaprocessanditoutcomes.Whenanorganizationisundergoingchange,thefacilitatormaybethemostcriticalelement.Companiesareusingfacilitationasatoolinsuchareasastotal-qualitymanagementandorganizationdevelopment.GEPlasticso

3、ffersfacilitationtrainingtoallexemptemployees.AT＆TtrainsinternalODconsultantsinfacilitationskills.PeoplesBancorpbankdevelopsfacilitatorstoleaditsTQMeffort.InApril1993,Corning—amanufacuringfirmthatspecializesinglassandceramics—begantrainingspeciallyselectedemployeestofacili

4、tatetheworkofself-directedworkteams.Corning’sparkersburgWestVirginia,plant-nowownedbySchottScientificGlass—joinedwithMarettaCollege’sMcDonoughCenterforLeadershipandbusinessinMaritetta,Ohio,todesignthetrainingprocess.Thefirststepwasteachingtwoofplant’semployeeshowtofacilita

5、teteamtraining.Theyalsolearnedhowtoconductgroupfacilitationoncetheinitialintervention–ledbyaconsultantfromthecenter’sInstituteofEducationandTrainingforBusiness—wascompleted.Thegoaloftheinitialinterventionwastohandofftheteam—facilitationprocesstotheplantemployees(facilitato

6、r/trainees).Eventually,thetwofacilitator/traineeswouldbecomesitefacilitators.TheywouldhelpfacilitatetheinteractionsofCorning‘sworkteamsandtraintheminteamdevelopmentsotheycouldmanagetheirowninteractions.Thekeytoachievingthegoalwasempoweringthefacilitator/trainees.Butgivingp

7、eoplepermissiontodosomethingdifferentlyisn’thelpfulifthey’ernotcapableofdoingit,asJeanieD.Dunksaysinherarticle“ManagingChange:TheArtofBalancing”(Harvard,BusinessReview,November1993).”Empowermentdosenotmeanabandonment,”saysDuck.Thefacilitator/traineeswouldneeddevelopresourc

8、es.Theearlyphases.Inthefirstphaseoftheintervention,theconsultantdeliveredacustomizedfacil