Springer.Successful.Decision.Making.A.Systematic.Approach.to.Complex.Problems.2005

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1、SuccessfulDecision-makingASystematicApproachtoComplexProblemsRudolfGrünigRichardKühnSuccessfulDecision-makingASystematicApproachtoComplexProblemsTranslatedfromGermanbyAnthonyClarkandClaireO’DeaWith100Figures123ProfessorDr.RudolfGrünigUniversityofFribourgCha

2、irofManagementAvenuedel’Europe201700FribourgSwitzerlandE-mail:rudolf.gruenig@unifr.chProfessorDr.RichardKühnUniversityofBernEngehaldenstrasse43012BernSwitzerlandE-mail:kuehn@imu.unibe.chLibraryofCongressControlNumber:2005922551ISBN3-540-24307-0SpringerBerli

3、nHeidelbergNewYorkThisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation,broadcasting,reproductiononmicrofilmorinanyotherway,andstorageindat

4、abanks.Dupli-cationofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSeptember9,1965,initscurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer-Verlag.ViolationsareliableforprosecutionundertheGermanCopy-ri

5、ghtLaw.SpringerisapartofSpringerScience+BusinessMediaspringeronline.com©Springer-VerlagBerlinHeidelberg2005PrintedinGermanyTheuseofgeneraldescriptivenames,registerednames,trademarks,etc.inthispublicationdoesnotimply,evenintheabsenceofaspecificstatement,thats

6、uchnamesareexemptfromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.Coverdesign:ErichKirchnerProduction:HelmutPetriPrinting:StraussOffsetdruckSPIN11376293Printedonacid-freepaper–42/3153–543210PrefaceTheexecutivesofcompanies,non-profito

7、rganisationsandgovern•mentaldepartmentsareregularlyconfrontedwithimportantdecisionproblems.Theseproblemsaretypicallyhighlycomplexandthereforedifficulttoresolve.Theaimofthisbookistosupportthemanagementinsuccessfullysolvingcomplexproblems.Atthecenterofthebook

8、isaprocedureforapproachinganycomplexdecisionproblem.Theprocedurecon•sistsofstepswhichareexplainedindetailandillustratedwithexam•ples.Thisbookcouldnothavebeenproducedwithouttheeffortandtheconsiderableta