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1、InternetsecurityandprivacyWootinunSung-OngJuly2003TheInternethasbecomeasignificantissuetothebusinessnowadaysasitenablethebusinesstoachieveanumberofbenefitssuchasreducinglead-timeoftheprocess,costreductionandexpandingthemarkettonewcustomers(Chaffey,200
2、2;KalakotaandWhinston,1997).Internetcommercehascontinuedtogrowatanexplosiveratewith10percentpermonth(ForchtandFore,1995;Hopwoodetal.,2000).However,thethreatoftheInternetsecurityisoneofthesignificantbarrierstotheInternetcommerce(Hawkinsetal.,2000).Aldr
3、idgeetal.(1997)notedthatthetopthreesignificantconcernsincustomers’pointofviewaresystemprivacy,userprivacyandsecurityofcommercetransaction.AccordingtoLarson(1998)’ssurvey,70percentofcorporatepurchasingdecision-makersclaimedthatbecauseofsecurityconcerns
4、theyarenotcurrentlypurchasingovertheInternet.AsnotedbyVerity(1995)(quotedinAldridgeetal.,1997),“ifcustomersandmerchantsdonothaveacertaindegreeofconfidence,electroniccommerceisnotgoingtowork”.AccordingtoFurnellandKarweni(1999)’sresearch,ofthe47percento
5、fcreditcardholdingrespondentswhoareonlineshoppers,92percentofthemhaveconcernsonsecurity.Statistically,whileonlyaround2percentofthecreditcartoperator,VISA,transactionsareconductedovertheInternet,about50percentofthesetransactionsencountereddisputesanddi
6、scoveredfrauds(Handcock,1999).Radcliff(1998)(quotedinHopwoodetal.,2000)notedthatapproximately$250billionperyeararelosttothistypeofelectronicespionage.Thepurposeofthispaperistodiscussregardingsecurityandprivacyissuesthatarecurrentlyencounterorganisatio
7、nconductingbusinessovertheInternet.WootinunSung-Ong–July20031Internetandelectroniccommerce:AnintroductionKalakotaandWhinston(1996;1997)definedelectroniccommerceas“thebuyingandsellingofinformation,productsandservicesviacomputernetworksessentiallytheInt
8、ernet”.AsnotedbyMcIvoretal.(2000),electroniccommerceisnotjustasingletechnologybutacombinationoftechnologies,applications,processes,businessstrategiesandpracticesnecessarytoperformbusinesselectronically.Turningbacktothe1970s,electroniccommercew
