资源描述：
《5-Clean Sweep.pdf》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。
1、UVA-C-2131CLEANSWEEP,INC.EverytimeIturnaroundthere’sanewprojectandanewdemandonthealreadyscarceresourcesinmydepartment.IunderstandwhyCorporatewantsimprovedmeasurements,andcanevenseethattheymayhelpusinthelongrundoabetterjobatmeetingcustomerrequirements.
2、But,willthebenefitsoutweighthecosts?Ifthemeasurespointoutproblems,willwebegiventhetimeandresourcesneededtofixthem?Infact,Ijustcan’thelpwonderingwhatmyroleishereatCSI,andwhyIshouldbeinchargeofthemeasurementsproject.Goodmeasuresbeginwiththepeoplewhodoth
3、ework....Ican’tdictatemeasuresandexpectthemtobeaccepted.Toolittletime,toomuchwork,andnowthisendlessstreamofprojects...whatnext??—BillSweeney,ControllerInearly1996,BillSweeney,controllerofCleanSweep,Inc.,wasworkingonwaystorespondtoacorporateinitiativet
4、odevelopnewandimprovedperformancemeasures.Apilotsitehadbeenchosen,andnowitwastimetodefinethemeasures.Billwasconsciousofhischallengebecauseheknewtheprocesswasnotaseasyasitmightappear,andhewantedthefirstefforttobeOrderreferenceF224883successful.Copyrigh
5、tencodedA76HM-JUJ9K-PJMN9IEducationalmaterialsuppliedbyTheCaseCentreCleanSweep,Inc.(CSI),wasasubsidiaryofaninternationalcorporation.Focusedonmanufacturinganddistributingvacuumcleanersandaccessories,CleanSweepwasfacedwiththeneedtomaintainandimproveprof
6、itsandperformanceinanincreasinglydemandingcompetitiveenvironment.Inearly1996,CSIwasstrugglingwiththeissuesthatwerethesameforallplayersintheTaughtbyJean-MalikDumas,from17-Mar-2014to17-Apr-2014.OrderrefF224883.Usagepermittedonlywithintheseparametersothe
7、rwisecontactinfo@thecasecentre.orgPurchasedforuseontheM2CF_StrategicCostManagement,atEDHEC-BusinessSchool.vacuum-cleanerindustry.Innovationwasnotakeyelementofcompetition;vacuumcleanerswereperceivedtobecommodityproductsthathadundergonelittlerealchangei
8、ntheir60-yearhistory.Asaconsequence,competitorswereforcedtorelyonsmalldifferencesinpriceandqualitytogetherwithdistinctivedistributionstrategiestoachievemarketshare.CSIhadoneofthemostaggressiveThiscasewaspreparedbyProfessorWilliamRotchoftheDard
