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1、Chapter1Maintenance.............................................3Chapter2TroubleshootingMethodology.............16Chapter3TroubleshootingTools...........................22Chapter4CCNPTSHOOT642-832TroubleshootingSwitches...................43Chapter5QuickReferenceTro
2、ubleshootingRouting......................55Chapter6TroubleshootingSecurityFeatures....66BrentStewartciscopress.com[2]CCNPTSHOOT642-832QuickReferencebyBrentStewartAbouttheAuthorBrentStewart,CCNP,CCDP,CCSI,MCSE,isthemanageerofConnectivityServicesatCommScope.Heisrespo
3、nsiblefordesigningandmanagingalarge-scaleworldwidevoice,video,anddatanetwork.PreviouslyhewasacoursedirectorforGlobalKnowledge,participatedinthedevelopmentofBSCIwithCisco,andhaswrittenandtaughtextensivelyonCCNAandCCNP.BrentlivesinHickory,NC,withhisbeautifulwife,Kare
4、n,andtheirmischievouschildrenBenjamin,Kaitlyn,Madelyn,andWilliam.AbouttheTechnicalEditor‘Rhette(Margaret)Marsh,CCIENo.17476RoutingandSwitching,CCNP,CCDP,CCNA,CCDA,CISSP,Marshhasbeenworkinginthenetworkingandsecurityindustryformorethantenyearsandhasextensiveexperienc
5、ewithinternet-workdesign,IPv6,forensics,andgreyhatwork.ShecurrentlyisadesignconsultantforCiscoinSanJose,CA,andworksprimarilywiththeDepartmentofDefenseandcontractors.Priortothis,sheworkedextensivelybothinthefinan-cialindustryasaroutingandswitchinganddesign/securityc
6、onsultantandalsoinanattackattributionandorensicscontext.‘RhetteisworkingtowardherSecurityandDesignCCIEs.Inhercopiousfreetime,sheenjoysnumbertheory,arcaneliterature,cycling,hikingintheredwoods,seakayaking,andhermellowcat,lexx.©2010PearsonEducation,Inc.Allrightsreser
7、ved.Thispublicationisprotectedbycopyright.Pleaseseepage69formoredetails.[3]CHAPTER1CCNPTSHOOT642-832QuickReferencebyBrentStewartMaintenanceChapter1MaintenanceMaintenancemightseemseparatefromtheprocessoftroubleshootingbutimagineitastheothersideofthesamecoin.Anydevic
8、ethatiswellmaintainedwillbemorereliable,suffersfewerproblems,andwillbeeasierandquickertorepair.Networkowners,suchasbusinessesandgovernments,wantc
