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1、Proceedingsofthe32ndHawaiiInternationalConferenceonSystemSciences-1999Proceedingsofthe32ndHawaiiInternationalConferenceonSystemSciences-1999IssuesandConcernsinInternetBasedFinancialApplications:AnExamplefromanAutoFinanceSystemCatalinaDanis,LaurettaJones,Richard
2、Thompson,StephenLevyIBM,ThomasJ.WatsonResearchCenterHawthorne,NewYork10532,USAdanis@us.ibm.com,jonesla@us.ibm.com,richt2@us.ibm.com,levysn@us.ibm.comAbstractsystemmaintenance.ThesubsetoftheInternetknownasthewebcanbeusedtopresenthypermediadocumentsTheInternetisa
3、nimportantresourceforboth(composedoftext,image,videoandsound)oncomputersbusiness-to-businessandbusiness-to-consumercommerce.equippedwithInternetbrowsers,butlacksothercapabilitiesItsadvantagesoverprivatenetworksareoftenrequiredinoursystem(e.g.,speed,aidedinterac
4、tionovershadowedbyconcernsaboutusingpubicnetworksfortechniques).Therefore,theuserinterfacecomponentofthecommercialtransactions.Wepresentacasestudythatsystemisapersonalcomputer(PC)applicationresidingondescribesadoptionofanInternet-basedautofinanceamachineintheau
5、todealership.Thismadeavailableasystembyafinancialinsitutionandmultipleautogreaterrangeoftechnologywithwhichtoimplementthedealerships.Wediscussfourissuesthatweneededtosolvesystemsrequirements.inorderforthesystemtobeaccepted.Theseare:1)theThird,thebusinessmodelin
6、stantiatedintheautofinanceimplicationsoftheopennatureoftheInternetonexistingsystemisnotasimplebusiness-to-consumerone.Rather,itbusiness-to-consumerrelationships,2)securityofcreatesapotentiallymulti-wayrelationshipthatinvolvesaenterprisedataandsystems,3)ensuring
7、connectivitytransactionbetweenaconsumerandoneormorebusinessesacrossenterprises,and4)themanagementofinformation(e.g.,theFI,aninsuranceprovider,theDMV)mediatedbyassetsgeneratedbylargevolumesofelectronicanotherbusiness,inthiscasetheautodealership.transactions.Alth
8、oughatypicalintheserespects,theautofinancesystemwepresentsharesmanyimportantissueswiththemoretypicalbusiness-to-consumercommerce.Thispaper1.Introductiondiscussesconcernsthat