D1 - Support Request and Data Patching Request Training Note 17-December-2009 .pdf

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1、TRAININGNOTESEXCAVATIONPERMITMANAGEMENTSYSTEM(XPMS)SupportRequestandDataPatchingRequest(D)17December2009Version0.0.2PurposeThisdocumentprovidesageneralideaofSupportRequestandDataPatchingprocessinExcavationPermitManagementSystem(XPMS).Detailsoftheprocedur

2、esinvolvedwillbefurtherexplainedinthefollowingsections.AcknowledgementThisdocumentisconfinedtoprovideaguidelinefortheuseofXPMSsystem,fordetailsofthebusinessrulesguidingtheuseofXPMS,pleaserefertotheProcessingManual.TableofContents1.Introduction...........

3、............................................................................................12.SupportRequest................................................................................................22.1WorkflowofSupportRequest.....................

4、.......................................22.2UserRolesInvolvedandActionsRequired.........................................22.3SubmitSupportRequest.....................................................................22.4AcknowledgeSupportRequestSolution.....

5、........................................52.5SearchSupportRequest......................................................................83.DataPatchingRequest.....................................................................................103.1Workflow

6、ofDataPatching..............................................................103.2UserRolesInvolvedandActionsRequired.......................................103.3SubmitDataPatch.............................................................................11

7、3.4ApprovalByTO...............................................................................133.5ApprovalByIOW............................................................................143.6ApprovalByECTO...............................................

8、...........................153.7ApprovalbyHyDR&D....................................................................163.8AcknowledgeDataPatch..................................................................173.9SearchData