资源描述:
《Evaluating Training Programs(The Four Levels).pdf》由会员上传分享,免费在线阅读,更多相关内容在学术论文-天天文库。
1、EVALUATINGTRAININGPROGRAMSThispageintentionallyleftblankEVALUATINGTRAININGPROGRAMSTHEFOURLEVELSTHIRDEDITIONDONALDL.KIRKPATRICKJAMESD.KIRKPATRICKEvaluatingTrainingProgramsCopyright©2006byDonaldL.KirkpatrickandJamesD.KirkpatrickAllrightsreserved.Nopartofthispub
2、licationmaybereproduced,distributed,ortrans-mittedinanyformorbyanymeans,includingphotocopying,recording,orotherelectron-icormechanicalmethods,withoutthepriorwrittenpermissionofthepublisher,exceptinthecaseofbriefquotationsembodiedincriticalreviewsandcertainoth
3、ernoncommercialusespermittedbycopyrightlaw.Forpermissionrequests,writetothepublisher,addressed“Attention:PermissionsCoordinator,”attheaddressbelow.Berrett-KoehlerPublishers,Inc.235MontgomeryStreet,Suite650SanFrancisco,California94104-2916Tel:(415)288-0260,Fax
4、:(415)362-2512www.bkconnection.comOrderinginformationforprinteditionsQuantitysales.Specialdiscountsareavailableonquantitypurchasesbycorporations,associations,andothers.Fordetails,contactthe“SpecialSalesDepartment”attheBerrett-Koehleraddressabove.Individualsal
5、es.Berrett-Koehlerpublicationsareavailablethroughmostbookstores.TheycanalsobeordereddirectlyfromBerrett-Koehler:Tel:(800)929-2929;Fax:(802)864-7626;www.bkconnection.comOrdersforcollegetextbook/courseadoptionuse.PleasecontactBerrett-Koehler:Tel:(800)929-2929;F
6、ax:(802)864-7626.OrdersbyU.S.tradebookstoresandwholesalers.PleasecontactIngramPublisherServices,Tel:(800)509-4887;Fax:(800)838-1149;E-mail:customer.service@ingrampublisherservices.com;orvisitwww.ingrampublisherservices.com/Orderingfordetailsaboutelectronicord
7、ering.Berrett-KoehlerandtheBKlogoareregisteredtrademarksofBerrett-KoehlerPublishers,Inc.ThirdEditionHardcoverprinteditionISBN978-1-57675-348-4PDFe-bookISBN978-1-57675-796-32008-1BookproductionbyWestchesterBookGroupCoverdesignbyTheVisualGroupContentsForewordix
8、ForewordtotheThirdEditionxiPrefacexvPartOne:Concepts,Principles,Guidelines,andTechniques11.Evaluating:PartofaTen-StepProcess32.ReasonsforEvaluating163.TheFourLevels:AnOverview214.Evaluati