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1、LEANSIXSIGMALOGISTICSStrategicDevelopmenttoOperationalSuccessbyDr.ThomasGoldsby•RobertMartichenkoCopyright©2005byJ.RossPublishing,Inc.ISBN1-932159-36-3PrintedandboundintheU.S.A.Printedonacid-freepaper10987654321LibraryofCongressCataloging-in-PublicationDataGoldsby,ThomasJ.LeanSixSigmalogis
2、tics/by:ThomasGoldsby&RobertMartichenko.p.cm.Includesindex.ISBN1-932159-36-3(hardback:alk.paper)1.Businesslogistics—Management.2.Sixsigma(Qualitycontrolstandard).3.Processcontrol.4.Inventorycontrol.5.Wasteminimization.6.Industrialefficiency.I.Martichenko,Robert,1965–.II.Title.HD38.5.G63200
3、5658.4′013—dc222005011208Thispublicationcontainsinformationobtainedfromauthenticandhighlyregardedsources.Reprintedmaterialisusedwithpermission,andsourcesareindicated.Reasonableefforthasbeenmadetopublishreliabledataandinformation,buttheauthorandthepublishercannotassumeresponsibilityfortheva
4、lidityofallmaterialsorfortheconsequencesoftheiruse.Allrightsreserved.Neitherthispublicationnoranypartthereofmaybereproduced,storedinaretrievalsystemortransmittedinanyformorbyanymeans,electronic,me-chanical,photocopying,recordingorotherwise,withoutthepriorwrittenpermissionofthepublisher.The
5、copyrightowner’sconsentdoesnotextendtocopyingforgeneraldistributionforpromotion,forcreatingnewworks,orforresale.SpecificpermissionmustbeobtainedfromJ.RossPublishingforsuchpurposes.DirectallinquiriestoJ.RossPublishing,Inc.,6501ParkofCommerceBlvd.,Suite200,BocaRaton,Florida33487.Phone:(561)8
6、69-3900Fax:(561)892-0700Web:www.jrosspub.comTABLEOFCONTENTSPreface.............................................................................................................xiAcknowledgments.........................................................................................xiiiAbout
7、theAuthors.........................................................................................xvWebAddedValue™...................................................................................xviiSection1.LeanSixSigmaLogistics:WhyBother?Chapter1.WhatIsLe
