欢迎来到天天文库
浏览记录
ID:33628057
大小:52.00 KB
页数:14页
时间:2019-02-27
《【6A文】酒店前台接待英文培训.doc》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、7A版优质实用文档C/IDialogueAA:Goodmorning,sir.WelcometoGuizhouHotel.CanIhelpyou?早上好,先生,欢迎来到贵州大酒店,请问有什么可以为您效劳?B:Goodmorning!Ihaveareservationforasingleroomwithabalcony.早上好,我订了一间有阳台的单人房。A:MayIhaveyourname,sir,please?请问先生用什么名字预订?B:Myfriendhelpmethebook,SheusedthenameofzhangpengA:Justamoment,sir.Letmeche
2、ckthereservationforyou.Yes,wehaveareservationforasingleroomwithabalconyofbookbymrzhang,MayIhaveyouidentitycard?请稍等先生,让我为您查找。您好先生,已找到您的预订是一间有阳台的单人房,请问可以借您的身份证吗?B:Yes.Hereyouare.当然。A:Thankyou.MrZhao.Pleasesignhereandwritedownyouraddress.谢谢,MRZhao,请在这填一下您的住址及签上您的签名。B:Yes.好的。A:MrZhao,howlongwouldy
3、oulikestayhere?147A版优质实用文档7A版优质实用文档MrZhao,请问您打算住多久?B:Justonenight.只是一个晚上。A:Thankyou.Howwouldyouliketopaythedeposit?Incashorcreditcard?谢谢!请问押金是给现金或是刷卡呢?B:Creditcard.信用卡。A:MayIhaveyourcreditcard.AndIwilltake1500forthedeposit.It’sthatok?可以借用您的卡吗?您好先生,请问可以从您的卡上刷1500元作为住房押金吗?B:Yes.A:Thankyouyourcre
4、ditcard.Sir.Pleasesignforthedeposit.谢谢先生的信用卡,请在卡纸上签名确认。B:Yes.好的。A:MrZhao,Yourroomnumberis1008.Itisonthetenrdfloor.Thedailyrateis563includingonebreakfast.ThebreakfastisinMinecafeon3thBLOCK.Andthebreakfasttimeis06:00amto10:00am,youjusttakethewelcomecardtohavebreakfast.ThisisyourroomkeyandI’llcal
5、lbell-boytakeyoutoyourroom.MrZhao,您的房间在10楼1008,每天的房租是RMB563元包含一位早餐,早餐的地点是在3号楼的美茵阁西餐厅,时间是早上七点到十点。明天你只需凭欢迎卡便可以用餐。这是是您的房卡,现在行李生会带您到房间。147A版优质实用文档7A版优质实用文档B:Thankyou.谢谢。A:Ihopeyouenjoyyourstaywithus./Enjoyyourstaying.希望您住店愉快!C/OA:Goodmorning,sir.CanIhelpyou?早上好,先生,请问有什么可以为您效劳?B:Iwouldliketocheckou
6、t.我想退房。A:MayIhaveyourroomNO.sir?先生请问房号是?B:RM1008A:Pleasewaitformoment,Iwillcallhousekeepingtocheckyourroom.Bytheway,anythingusedforthemin-bar?服务员正在为您查房,请稍等!请问先生有用过房间的酒水吗?B:Onecoke一个可乐。A:Thankyousir.Thisisyourbill,totalis1000.Pleasecheckitandsignyoursignature.Howwouldyouliketosettleyourpayment?
7、谢谢!您好先生这是您的账单,共消费1000,请检查无误后签名确认。请问怎样付费呢?147A版优质实用文档7A版优质实用文档B:Bycreditcard.信用卡。A:MayIhaveyourcreditcardsie?请问可以借您的信用卡吗?B:Sure.Hereyouare.当然。A:Thankyousir.Pleasesignyoursignatureoncardfrom.Doyouneedinoiceforthebill?谢谢!请在卡纸上签名。请问先生需要发票吗?
此文档下载收益归作者所有