churn+prediction+in+telecommunications+by+data+mining+technology.

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1、ChurnPredictioninTelecommunicationsbyDataMiningTechnologyByNABILMOHAMMADA】mEELAL—SHARAFIAthesissubmittedinpartialFulfillmentoftheRequirementsforthedegreeofMasterofEngineeringinComputerScienceintheGraduateSchoolofHunanUniversitySupervisorProf．LI，ZHIYONGDecember．2012HUNANUN

2、IVERSITYDECLARATIoNI，NABILMOHAMMADAKHEELAL—SHARAFI，herebydeclarethattheworkpresentedinthisMaster’Sthesisemkled‘‘ChurnPredictioninTelecommunicationsbyDataMiningTechnology．’’ismyoriginalworkandhasnotbeenpresentedelsewhereforanyacademicqualification．Wherereferenceshavebeenus

3、edfi'ombooks，publishedpapers，reportsandwebsites，itisfullyacknowledgedinaccordancewiththest锄dardreferencing’practicesofthediscipline．Student’ssignature：丛垒生CopyrightStatementPermissionisherewithgrantedtoHunanUniversitytocirculateandreproducefornon—commercialpurposes，atitsdi

4、scretion，thisthesisupontherequestofindividualsorinstitutions．Theauthordoesnotreserveotherpublicationfightsandthethesisnorextensiveextractsfromitbeprintedorotherwisereproducewithouttheauthor’Swrittenpermission．Thisthesisbelongsto：1．Secure2．Notsecurethispowerofattorneyisval

5、idafter(Pleasemarktheabovecorrespondingcheckboxwith“4”)Author’SSignature：世竺∑!LSupervisor’SSignature：Date：竺坚Js23Date：2Q选l3lZMASTER’ST胍SISDEDICATIONThisthesisisdedicatedtomyParentsMohammad，myfather,Fatimah，mymother,Shaima，mywife，NadaandMohammad，mylovelykidsandtoallmyfamilym

6、embers．Ialsoliketodedicatethismodestworkforeveryknowledgeseekers，students，andresearchersinthisspaciousuniverse．ChurnPredictioninTelecommunicationsbyDataMiningTechnologyABSTRACTInmobiletelecommunicationcompanies，prepaidcustomersarenotboundbyacontractandcanthereforechangeop

7、eratorsattheirconvenienceandwithoutanotificationtothecompany．Lossofacustomer，alsoknownaschurncustomer，toacompetitorisaproblemfacingalmosteverycompanyinanygivenindustry．Thisphenomenonisamajorsourceoffinancialloss，becauseitisgeneraUymuchmoreexpensivetoattractnewcustomerstha

8、nitistoretainandselltoexistingones．Therefore，chumisimportanttomanage，especiallyinindustrieschara