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1、CBACONSUMERBANKERSASSOCIATIONConsumerBankersAssociation2002AutomobileFinanceStudyAnAnalysisoftheJanuary2002SurveyAnalysisPerformedby:BenchMarkCONSULTINGLNTERNATIONAL289WashingtonAvenueMariatta,GA30060Telephone770-428-8899ext.2110www.BenchMarklnternational.co
2、mCBACONSUMERBANKERSASSOCIATIONTheConsumerBankersAssociationistherecognizedvoiceonretailbankingissuesinthenation'scapital.Memberinstitutionsaretheleadersinconsumerfinance(auto,homeequity,creditcardsandeducation),electronicretaildeliverysystems,banksalesofinve
3、stmentproducts,smallbusinessservices,andcommunitydevelopment.CBAwasfoundedin1919andprovidesleadershipandrepresentationonretailbankingissuessuchasprivacy,fairlending,andconsumerprotectionlegislation/regulation.CBAmembersincludemostofthenation'slargestbankhold
4、ingcompaniesaswellasregionalsandholdtwo-thirdsoftheindustry'stotalassets.---------------------------------------------------------------------------------------------------------------------------------Thispublicationisdesignedtoprovideaccurateandauthoritati
5、veinformationinregardtothesubjectmattercovered.Itissoldwiththeunderstandingthatthepublisherisnotengagedinrenderinglegal,accountingorotherprofessionalservices.Iflegaladviceorotherexpertassistanceisrequired,theservicesofacompetentprofessionalpersonshouldbesoug
6、ht.--FromaDeclarationofPrinciplesjointlyadoptedbyaCommitteeoftheAmericanBarAssociationandaCommitteeofPublishersandAssociations.---------------------------------------------------------------------------------------------------------------------------------Co
7、pyright©2002.ConsumerBankersAssociation.AllRightsReserved.Noportionofthismaterialmadbeproducedinanyform,bymicrofilm,xerography,orotherwise,orincorporatedintoanyretrievalsystem,withoutthewrittenpermissionofthecopyrightowner.CBACONSUMERBANKERSASSOCIATION1000Wi
8、lsonBoulevard,Suite2500Arlington,VA22209-3908Telephonef(703)276-1750Faxf(703)528-1290www.cbanet.orgOfficersCandiceW.Bagby,2001-2002ChairmanRichardK.Davis,Chairman-electJohnB.Ward,ImmediatePast-C
