假日酒店前台泊车员岗位职责

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1、Roomtohaveagreatstart成功的开始CarparkVallet代客泊车员RoomsDivision房务部BellCaptain行李领班HotelLevel:I-VDepartment:酒店等级：一-五部门：JobBand:10ReportsTo:职位等级：直属上级：JOBOVERVIEW职位概述•Responsibletoensureguestscarsareparkedandcollectedwithoutdamageatalltimesprovidingefficientan

2、dcourteousservicetohotelguestsandvisitors•负责确保停泊和领取的客人汽车毫无损坏，随时为客人和访科提工高效和周到的服务。AtHolidayInnwewantourgueststorelaxandbethemselveswhichmeansweneedyouto:•Beyoubybeingnatural,professionalandpersonableinthewayyouarewithpeople•Getreadybytakingnoticeandusi

3、ngyourknowledgesothatyouarepreparedforanything•Showyoucarebybeingthoughtfulinthewayyouwelcomeandconnectwithguests•Takeactionbyshowinginitiative,takingownershipandgoingtheextramile在假日酒店®,我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：•展现真我：在与他人接触时真实自然、形象专业、积极乐观•时刻准备

4、：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备•体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通•积极行动：积极主动、尽职尽责并且要多做一步DUTIESANDRESPONSIBILITIES工作职责•Assistguestsandpatronsofthehotelwiththeparkinganddeliveryoftheirvehicles•协助酒店的客人和顾客停车和取车。•Issuesparkingcouponstoguestandpatronswhorequiresuchs

5、ervice•发给需要代客泊车服务的客人和顾客停车券。•Ensuresafreeflowoftrafficatthemainentranceandcarpark•确保入口和停车场的交通畅通。•Whenparkingavehicle,ensurethatitisproperlylocked;thatnovaluablesareleftinthevehicleandnotedownanydamagetothevehicle•在停车时确保车被锁好；车中没有贵重物品，记下任何有损坏的地方。•Report

6、anydamageorvaluablesinthevehiclepriortoparkingthevehicle•在停车前汇报任何有损的地方或车屮的贵重物品。•Ensuresmoothdeliveryofthevehicle•确保顺利的将车交还给客人。•Ensuretheexactlocationofthevehiclemustbeindicatedontheparkingcoupon•确保停车券上标出泊车的准确位置。HolidayInn©2010InterContinentalHotelsGr

7、oup.AJIrightsreserved.ProprietaryandConfidential.UseofthisJobDescriptionTemplate,oranypartthereof,isnotrequiredbyanylicenseagreement,brandstandards.orotherwise.ThisJobDescriptionTemplateisprovidedsolelyasanoptionaltoolthatownersandmanagersoffranchise

8、dhotelsmayuseattheirsolediscretion,withtheexpectationthatownersandmanagersmayuseandadaptonlythoseelements.ifany,thattheybelieveareappropriateforthe