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1、应用文写作LETTERWRITING1.信件格式1.1组成部分：称谓；引言部分；主体部分；署名1.2段落格式：空4个字符2.称谓用语信头称谓和结尾称谓位置对象Beginning信头Ending信尾Ifyoudon’tknowthename不知对方姓名DearSir,DearMadam,DearSir/Madam,Yoursfaithfully,Faithfullyyours,Yourtruly,Trulyyours,Ifyouknowthesurnameofthepersonbuthe/sheisnotaclosefriend认识但不熟悉Dear
2、Mr.Smith,(Messrs.)DearMs.Charlotte(Mmes.)DearDr.Brown(博士；医生)DearProf.Brown（教授）DearPres.Brown（总统，校长）DearHon.Brown（市长，大使，法官）Yourssincerely,Sincerelyyours,Yoursrespectfully,Respectfullyyours,Ifthepersonisafriend好友DearAllen,DearTim,Bestregards,Bestwishes,Allmylove.3.内容用语InEnglish
3、,therearecertainstandardwordsandphrasesthatcanbeusedwhenyouwanttomakearequest,suggestion,complaint,etc.Thesearecalledfunctions.Youshouldlearnsomeofthecommonfunctions.Herearesomeexamples.文体内容（目标）正式非正式Apology致歉I’mterriblysorry,but…I’mverysorrybut…IamafraidI…Imustapologizeabout…
4、Iamsorryabout…(not)…ing…Complaint抱怨投诉Imustcomplainabout…Iamnotsatisfiedwith…Ifeelsomethingshouldbedoneabout…Request提出请求Couldyouplease…?Couldyoupossibly…Woulditbepossibleto…Iwouldbegratefulifyoucould…Wouldyouminddoing…Iwonderifyoucould…Couldyou…Canyou…I’dlikeyoutoWouldyoumindd
5、oing…Makingsuggestions提出建议I’dliketosuggestthat…MayIsuggestthat…Perhapswecould…Couldyouplease…Howabout…Whatabout…Whydon’tweLet’s…3.1Otherusefulexpressions信件内容用语（补充）3.1.1.Suggestions&RecommendationsIamwritingtoyouinconcernwithyourrequestof…Iwouldsuggest/proposethat…Iwouldliketo
6、putforwardtheideathat…Ihopeyouwillgivetheseproposals/suggestionsyourfullconsideration.Inmyopinionyoushould/oughttodosth.Itseemstomethatyourbestchoicesisto…IfIwereyou,Iwould…Ithinkyoushould/oughttodosth.Ithinkyou’dbetterdo/notdosth.3.1.2.ComplaintsMILD:Iamwritingtoyouinconnect
7、ionwith…Iamwritingtoyouregarding…Iamwritingtoyoutocomplainaboutthepoorservice/qualityof…Iamwritingtoexpressmydissatisfactionwith…Iamsorrytoinformyouthat…Iwishtomakeacomplaintabout…IamafraidIhaveacomplainttomakeabout…STRONG:IfeelImustprotest/complainabout…Ifeelitamusttocomplai
8、nabout…3.MakingrequestsIwouldappreciateitifyouwould…Iwillhavetoinsis
