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ID:32478422
大小:2.59 MB
页数:41页
时间:2019-02-07
《【5A文】酒店英语单词.ppt》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、【5A文】酒店英语单词FrontofficeEnglishFrontofficeEnglishRegister:登记、注册RoomReservation:客房预订处Book:预订Confirm:确认Counter:柜台Doubleroom:双人房Singleroom:单人间Twinroom:标准间FrontofficeEnglishDeluxesuite:豪华套房Presidentialsuite:总统套房Roomchange:房价Specialrate:优惠价Servicecharge:服务费Discount:折扣Suites:套房Creditcard:信用卡Front
2、officeEnglishCash:现金Nametag:标签,行李牌Luggage/baggage:行李Suitcase:箱子Handbag:手提包Valuable:贵重物品Breakable:易碎的Fullname:全名FrontofficeEnglishFillin:填写Nationality:国籍Departuredate:离店日期Signature:签名Passport:护照Receipt:收据Bill:账单Invoice:发票Mis-check:算账出错FrontofficeEnglishOverpay:多付Currency:货币Airmail:航空邮寄Ordi
3、narybill:普通邮寄Registeredmail:挂号信Chargetotheroom:挂账Freeofcharge:免费FrontofficeEnglishExchangerate:兑换率Hotelpolicy:酒店的规定Express:快件Deposit:压金Off-season:淡季Peak-season:旺季Arrivallist:来客单Telephonedirectory:电话号码本FrontofficeEnglishAlongdistance:长途电话Alocalcall:市内电话Extension:电话分机Elevator:电梯Supermarket:
4、超市问候及回答Goodmorning(afternoon,evening),sir(madam).早上(下午、晚上)好,先生(夫人)MrMrsMissLadiesGentlemen2.Howdoyoudo?Gladtomeetyou.您好!(初次见面)很高兴见到您。Howdoyoudo?您好!Gladtomeetyou,too。Haveaniceday!祝你过得愉快!Haveagoodtime!祝你过得愉快!3、Howareyoutoday,MrBrown?你今天好吗?布朗先生。I’mquitewell,thankyou.我很好,谢谢你。4、Howareyou?您好吗?F
5、ine,Thanks.Andyou?很好,谢谢。您好吗?I’mfine,too.我也很好。5、Nicetomeetyou.见到你很高兴。Nicetomeetyou,too.见到你我也很高兴。6、Havegoodtoseeyouagain,sir(madam).再次见到你真高兴,先生(女士)。7、Welcometoourhotel.欢迎到我们酒店来。8、Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。电话用语1、GreetingonthephoneGoodmorning(afternoon,evening),Internatio
6、nalHotel,FrontdeskLindaspeaking,MayIhelpyou?2、Sorry,I’vedialedthewrongnumber.对不起,我拨错号了。3、MayIspeaktoyourfrontofficemanager?能和你们前台经理说话吗?Sorry,heisnotinatthemoment.对不起,他现在不在。Wouldyouliketoleaveamessage?您要留口信吗?Pardon.Ibegyourpardon.对不起,请再说一遍,好吗?4、Holdonline,please.Couldyoupleaseholdon?请稍等(电话
7、中)请稍等,好吗?5、Couldyouwaitaminute,please?请稍等,好吗?6、Couldyouspeakmoreslowly,please?对不起,请您讲慢一点儿,好吗?祝贺语1、Congratulations!祝贺您!2、Happybirthday!生日快乐!3、HappyNewYear!新年快乐!4、MerryChristmas!圣诞快乐!5、Haveaniceholiday!假日快乐!6、Wishyoueverysuccess!祝您成功!答谢和答应语1、Thankyou(verymuch).谢谢您(非常感
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