酒店每月布草盘点操作标准(中英文)

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1、酒店每月布草盘点操作标准Whyisthistaskimportantforyouandourguests?为什么这项任务对你及我们客人如此重要？Answers:回答：1.Inordertocontrollinenwhichisanexpensivehotelitem,itisimportantthatwedonotloseit.为了很好的控制昂贵的酒店设施-布草，所以我们不能丢失。2.Ifwechecktheinventoryregularly,losscanbekeptlimited.如果我们有规律的盘点，丢失将

2、会得到有效的控制。3.Weareprofessional.我们很专业。WHAT/STEPS步骤HOW/STANDARDS如何做/标准1)Informallrelevantdepartments通知所有相关的部门Lineninventorywillbeconductinonceamonth布草盘点每月一次。ExecutiveHousekeeperissuesE-mailtoallrelevantDepartment2dayspriortotheinventorydate(Rooms,F&B,Accounts).行政管

3、家在盘点期前2天发邮件通知相关部门.E-mailincludesthespecifictimeandvenueforeachconcernedsectionandwayofpreparation.邮件包括相关部门作好准备的时间及地点。2)Inventorycheck1stday-F&B,HealthClub&SPA第一天盘点-----餐饮部，健康俱乐部&水疗中心。Linenexchangewillstopduringthisprocedure.在此期间停止更换布草。LinenRoomAttendantwillvis

4、iteachoutletduringtherespectiveperiod.Eachoutletisrequiredtoseparatevarioustypesoflinenaswellasdirtyandcleanlinen.布草房员工须在不同时间检查餐厅。每个餐厅须将不同的布草分类。LinenintheStorageareamustbeadded.检查储存室的布草。Departmentstaffwillcountlinenthemselves,Linenstaffwilldoublecheckthecount.

5、部门员工清数布草。布草房员工检查数据两次。Linenstaffwillfillintheinventorylist.duringthisprocedure,theOutletManagerorSupervisorofeachoutletmustbeonsiteduringthewholeprocess.布草房员工填写盘点单。在此程序过程中，每个餐厅的经理或主管在场。3)Inventorytaking2ndday-guestroom第二天盘点——客房Linenexchangewillstopduringthispro

6、cedure在此过程中，停止更换布草。TheRoomAttendantcheckslinenintheguestroomandfillsintheinventorylist.楼层服务员检查客房布草，填写盘点表。BytheendofdutytheRoomAttendantisrequiredtocountthelineninthepantry,andaddaccordingtoparstock.楼层服务员在下班前清点服务间的布草，根据平均存放值增添布草。Thisneedstobeaddedontotheinvento

7、rylist.这需要填写进盘点表。TheFloorSupervisorwillcollectalltheinventoryformsandhandthemovertotheLinenSupervisor.楼层主管收集所有的盘点表并交给布草房主管。4)Laundryandlinenroomcounting洗衣布草房清数TheLaundrydepartmentmustaddallcheckliststogetheronasummarylist.洗衣房将所有核对表加写到一张摘要单上。ThelistofF&Blinen&g

8、uestroomlineninventorymustcompletedbyfollowingdayafterthecounting.餐饮部布草单和客房布草表在清数后第二天内填写完成。TheLaundryandLinenSupervisorwillcountthelineninthethereownarea.洗衣房与布草房主管负责各自的区域的布草清点。5)Fi