DB33∕T 2175.2-2018 人民法院诉讼服务规范 第2部分：大厅服务

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1、ICS01.040.03A12DB33浙江省地方标准DB33/T2175.2—2018人民法院诉讼服务规范第2部分：大厅服务Specificationforlitigationserviceofpeople'scourt—Part2:Serviceforservicehall2018-12-21发布2019-01-21实施浙江省市场监督管理局发布DB33/T2175.2—2018目次前言...........................................................................

2、.....II1范围..............................................................................12规范性引用文件....................................................................13术语和定义........................................................................14基本要求....................

3、......................................................24.1规范服务......................................................................24.2阳光服务......................................................................24.3便捷服务....................................................

4、..................25服务内容..........................................................................25.1导诉分流......................................................................25.2诉前调解......................................................................35.3立案服务........

5、..............................................................35.4繁简分流......................................................................55.5立案调解......................................................................55.6简案速裁............................................

6、..........................65.7判后答疑......................................................................75.8执行服务......................................................................75.9信访办理......................................................................85.10综合服务.

7、....................................................................95.11社会服务....................................................................106服务人员.........................................................................106.1人员配置....................................

8、.................................106.2服务用语....................................................................