六西格玛管理在加拿大制造企业中

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1、FactorsinthesuccessfulimplementationofsixsigmainCanadianmanufacturingfirms六西格玛管理在加拿大制造企业中成功实施的因素AbstractTheobjectiveofthisresearchistoidentifythefactorsthatcontributetothesuccessfulimplementationofsixsigma.Surveyswereforwardedto230potentialrespondentswhichresultedinaresponseof35.

2、potentialrespondentswereobtainedfromtheresearcher’sowncompilationfromtheliteraturereviewedandfromalistingontheisixsigma.comwebsite.摘要本研宄旨在确定有助于成功实施六丙格玛的因素，调查了230位潜在的受访者，得到了35条反馈信息。这些受访者是从研究者自己汇编的文献中和isixsigma.comM站中随机抽取。Sixteenvariables(financialsupport;integratingsixsigmatobusin

3、essstrategy;managementinvolvementandcommitment;organizationalinfrastructure;integratingsixsigmatohumanresources;integratingsixsigmatosuppliers;training;projectmanagementskills;projectprioritization,selection,reviewandtracking;understandsixsigmamethodology,toolsandtechniques;stati

4、sticaltools;rewards;corporateculture;linkingsixsigmatothecustomer;communication;andgoalsetting)wereconsideredasdistinguishingfactors.Furthertothesevariables,fourgroupswereestablishedbasedonthesevariables’characteristics.Thesegroupsincludedfinancingsixsigma,integrationstrategyfors

5、ixsigma,managerialsystemforsixsigmaandsixsigmaeducationalunderpinnings.根据调查，存助于成功实施六西格玛的显著变量存十六种，分别是：财政支持;将六两格玛和商业战略相结合;管理的参与和奉献;公司的基础设施；将六西格玛和人力资源相结合；将六西格玛和供应商相结合;培训;项目管理技能;项目排序，筛选，审查和跟进;理解六西格玛方法论，工具和技术;统计工具;奖励;企业文化；将六西格玛和客户相联系;沟通;目标设定。在此基础上进一步分力四种类别，分别是：六西格玛融资，六丙格玛一体化战略，六丙格玛管理制

6、度和六丙格玛教育基础。Theseindependentvariablesweregaugedusingfivedifferentmeasuresofsixsigmasuccess(financial，defectspermillionopportunities,customersatisfaction,performanceofinternalworkprocesses,andsuppliers’performance).Thefactorsleadingtosuccesswerehypothesizedandtestedusingstepwisemul

7、tiplelinearregressionanalysis.Theanalysisrevealsthattherewasaspecificgroupingwhichaffectedeachmeasureofsixsigmasuccessthemost.Forthesixsigmasuccessesoffinancialandperformanceofinternalworkprocesses,managerialsystemforsixsigmaaffectedthemthemost.Forthesixsigmasuccessofdefectspermi

8、llionopportunities,customersatisfactiona