国外ppt典范-知识管理 (nxpowerlite)

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1、Knowledgemanagementinaglobalknowledge-basedfirmDr.RobinTeiglandStockholmSchoolofEconomicsSeptember2007robin.teigland@hhs.se1GrowthTimeOutputofinformationandknowledgeHumanabsorptivecapacityAworldofincreasingknowledgeflows….Cohen,WMochLevinthal,DA,AbsorptiveCapacity:AnewPerspectiveonLea

2、rningandInnovation,Workingpaper,CarnegieMellonUniversityandUniversityofPennsylvania,October19892…thatisincreasinglyconnected.NodesareindividualsandcolorsrepresentorganizationsCasper&Murray20023Whatisglobalization?Theextenttowhichnetworksofindividualsandorganizations,markets,andtechnolo

3、giesareinterconnectedacrossgeographicandculturalboundariesBeechandChadwick2004,Friedman20024Whatisyourcompany’sglobalstrategy?5Fromamulti-domesticcompanytoasuccessfulglobalfirmMulti-domesticGlobalSub7HQSub10Sub9Sub8Sub13Sub11Sub3Sub5Sub4Sub1Sub2Sub6Sub14Sub14Integrated6GlobalstrategyAl

4、igningoperationsincreasessuccessCompetenceManagementMotivationManagementKnowledgeManagement7ProfitablegrowththroughhigherefficiencyandinnovationPreventingthewasteofvaluableresources-avoidreinventingthewheelEnsuringtheuseofleading-edgetechnologyandthinkingacrossthefirmIncreasingcustomer

5、satisfactionthroughshorterlead-timesandconsistentbehaviorCreatingacompetitivecoststructureFacilitatingbreakthroughandincrementalinnovationsthroughcombinationoftechnologiesandideasfromacrossandoutsidethefirmAnattractiveworkplacethatencouragescross-functionalco-operationacrosstheglobeAtt

6、ractingandretainingkeyindividualsWhatarethebenefitsofknowledgemanagement?8Whatisknowledge?9Fromtacittoarticulateknowledge“Weknowmorethanwecantell.”MichaelPolanyi,1966TacitArticulatedHighLowMANUALHowtoplaysoccerCodifiability10Themajorityofacompany’svaluableknowledgeistacitandresistsbein

7、garticulatedTheknowledgemanagementchallenge11Anorganization’sstructures,systems,andpracticesthatfacilitate..…withthegoalofenhancingtheorganization’scompetitivenessWhatisknowledgemanagement?CreatingknowledgeEmbeddingknowledgeDisseminatingknowledgeOrganizingknowledgeCCODEKM12Whodoesyou