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1、TelephoneCallsA:Hello,thankyouforcallingBradfordandSons.ThisisTracyspeaking,HowmayIhelpyou?B:Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.A:Justamoment.I'llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?B:ThisisBillBurtonfromMilfordInsurance,I'mcalling
2、inregardstoourmeetingnextTuesday.A:Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I’llchecktoseeifsheisavailable.B:Noproblem.A:I'msorry.Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveamessageforher?B:Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'
3、sbestifshecangetintouchwithmebefore3pmtoday,shecanreachmeatmyofficenumber,635-8799.A:I'msorry.Ididn'tquitecatchthat,couldyoupleaserepeatthenumber?B:Noproblem,myofficenumberis635-8799.Tellhertoaskforextension31.A:I'msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcor
4、rect?B:Yes,andIrepresentMilfordInsurance.A:IwillmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafternoon.B:Thankyouverymuch.MemosA:Ihavebeenwaitinghereintheconferenceroomfortenminutesalready,whattimeisthemeetingstart?Whereisanyoneanyway?B:Didn'tyouhearaboutthat,
5、ourmeetingwaspostponeduntilFriday.A:Whythemeetingwaspostponed?Noonetoldmeanythingaboutit.B:Didyougetthememo?A:Whatmemo?Theyhaven’tanymemothiswholeweek,Icheckmyinboxeveryday.AndIhaven’tseenanything.B:Thememowentout3daysago.Itshouldhavemadetoyourinbox,butmaybelostinallcollectorsonyour
6、desk.A:YouknowhowthingsgetpilotaboutmydeskwhenI'mbusy.IknowsometimesIdomanypleasethings,ButIalwaysreadallthememosgoaround;theygodirectlytomyinbox.Areyousureweresendtowholeoffice?B:Itshouldhavegotaroundtoeverybody,theyalsopostacopyofthememointhebreakroom.Don'tyoueverlookatmessagespos
7、tonthebulletinboard?A:I'musuallytoobusytotakeabunchofcoffeebreakbythewatercooler,Anyway,I'msurethememonevergettomyinbox,I'llhavetotalkoursecretaryaboutit.B.That'sright,Youwillneverknowwhatyourmissingoutofitifyoudon'treadthememos.PlacinganOrderA:MayIhelpyou?B:Yes,Iwouldliketoplaceano
8、rderfortonercartrid
