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1、.ReadingComprehensionDirections:therearefourpassagesinthispart.Eachpassageisfollowedbysomequestionsorunfinishedstatements.ForeachofthemtherearefourchoicesmarkedA,B,C,andD,youshoulddecideonthebestchoiceandmarkthecorrespondingletterontheanswersheetwithasinglelinethroughthecente
2、r.1Asweknow,itisveryimportantthatahotelpaysattentiontothetrainingofitsstaff,asthereexistmanyweakpartsinitsvariousdepartments.Stafftrainingmusthaveapurpose,whichisdefinedwhenahotelconsidersitstrainingneeds,whichareinturnbasedonjobdescriptionsandjobspecifications.Ajobdescriptio
3、nshouldgivedetailsoftheperformancethatisrequiredforaparticularjob,andjobspecificationshouldgiveinformationaboutthebehavior,knowledgeandskillsthatareexpectedofanemployeewhoworksinit.Whenallofthishasbeencollected,itispossibletomakeatrainingspecification.Thisspecifieswhatthetrai
4、ningdepartmentmustteachforthesuccessfulperformanceofthejob,andalsothebestmethodstouseinthetrainingperiod.Therearemanydifferenttrainingmethods,andthereareadvantagesanddisadvantagesofallofthem.Successfultrainingprogramsdependonan......understandingofthedifferencebetweenlearning
5、aboutskillsandtraininginusingthem.Itisfrequentlysaidthatlearningaboutskillstakesplace“offthejob”intheclassroom,buttraininginusingtheseskillstakesplace“onthejob”,bymeansofsuchactivitiesaspracticeintheworkshop.Itisalwaysdifficulttoevaluatethecostsandsavingsofatrainingprogram.Th
6、esuccessofsuchaprogramdependsnotonlyonthemethodsusedbutalsoonthequalityofthestaffwhodothetraining.Ahotelcanoftencheckonsavingsintimeandcostbyexaminingtheworkperformedbythestaffwhohavecompletedatrainingprogram.Theevaluationofmanagementtrainingismuchmorecomplexthanthat.1.Tobesu
7、ccessfulinourtrainingprogram,wemustunderstandthedifferencebetween___________________.A.ajobdescriptionandajobspecificationB.whatistaughtandhowitistaughtC.learningaboutskillsandtraininginusingthemD.thesavingintimeandthesavingincost2.Thesuccessofatrainingprogramdependson_______
8、_______.A.theplaceswherethetrainingtakesplaceB.thecorrectevaluationo
