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ID:26390704
大小:3.49 MB
页数:69页
时间:2018-11-25
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1、KPI定义及关键绩效推行二〇〇九年八月十八日內容Thefive-boxmodelandmanagementsystemFive-box模式和管理系統Managementcontrolandreportingsystem管理控制與報告系統BuildingtheKPIstructureinanorganization組織內建立KPI架構PerformanceImprovementwithKPIdeploymentKPI展開和績效改善Managementsystemimplementationmonitoring管理系統推動掌控SenseofUrgency危機感只有建立管理系統並轉變企業員工的行
2、為才能改善績效並使效果鞏固持續流程改善capabilitycomplexity財務效益PeopleconsistenciesProcessconsistenciesEquipmentconsistenciesEnvironmentconsistencies人員素質與執行力TWITraining/projectforsupervisorsandleadersTEstraining/projectsdeliverydesignawarenesspractice行為改變SystemsMeasures/targetsAccountabilityanalyze&learnscheduleplanwo
3、rk管理系統ItisbettertoactyourwayintoanewwayofthinkingthantothinkyourwayintoanewwayofactingPeoplecanmakeadifferencebeyondtheextenttowhichtheythinktheycan6sigma,a-DMAICLeanShiftcompetitionShortintervalcontrol(SIC)VisualmanagementContinuousImprovementImplementationUsageUnderstandingComplianceInstallatio
4、nDevelopmentAgreement行为改变流程改变TimeStagesofimplementationStagesofChangeforAnyOrganizationDesign&potentialusagehasbeenagreedwiththeusersDesignanddevelopmentiscompleteandreadytobeinstalledUsershavebeentrainedPassivecomplianceasaresultofcontinualfollow-upUsedtodrivedesiredbehaviorsanddeliverresults..E
5、arlyadoptersrecognizebenefits&useittodriveperformanceThe‘new’hasreplacedthe‘old’Theuserfeelsfullownership–youcouldn’ttakethemoutevenifyouwantedto.Theorganizationisself-correcting态度改变ManagementControlandReportingSystem管理控制與報告系統管理系統的四大功能-預測、計劃、管控、報告FORECASTProjectionsandtargetsfocusedonbusinessobjec
6、tivesNormally3-12monthtimeframePLANRoadmapbywhichtoachievebusinessobjectivesSeriesofdetailedactionstoachieverequiredperformancelevelsREPORTAchievementmeasuredagainstbusinessobjectivesProblemshighlightedSupportgained-actionsinitiatedCONTROLofActionShortIntervalControl-hourly/dailyConstantreviewofp
7、lanvs.actualConstantfocusonvariancesPROBLEMRESOLUTIONStructuredplanningandreviewmeetingsInputfromprocesscontrols,daily/weeklyperformancereportingActionsplannedthataddressthevariancesDuedatesset-andmetTheManagem
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