国开04018-管理英语2-任务5-辅导资料

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1、国开04018-管理英语2-任务5参考答案说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案特殊说明请仔细：课程的题目每学期都可能更换，所以请仔细核对是不是您需要的题目再下载！！！！题目1：— Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?—            .:Itdoesn’tmatter;Byallmeans;Ihavenoidea参考答案：Byallmeans题目2：— Thanky

2、ouverymuchforansweringourquestions. Itreallyhelpsourmarketresearchalot. — ________________:Iamsorrytohearthat.;It’smypleasure.;Idon’tthinkso.参考答案：It’smypleasure.题目3：—                     ?—Twiceaweek.:Howoftendoyouuseourcompany’sproduct;Whendidyoubuyourpr

3、oducts;Whatdidyoubuyinourcompany参考答案：Howoftendoyouuseourcompany’sproduct题目4：Questionnairesarenotsuitable_____somepeople.:in;for;with参考答案：for题目5：Customers ______refusetofillingthequestionnairearenotpermittedtobuytheproduct. :what;which;Who参考答案：Who题目6：二、阅读理

4、解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Questionnairescanbeasimplewaytogettoknowyouraudience’sopinions.Thoughitiseasytowriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.Luckily,gooddesignskillscanbelearnedinashorttime.KEEPYOURQUESTIONNAIRESIM

5、PLEANDVISUALLYATTRACTIVEKeepyourquestionnaireshortandsimple.Ashortandsimplequestionnaireismorelikelytobecompletedandreturned.Itisalsoimportanttomakeyourquestionnaireasattractiveaspossible.Youshouldkeepthefollowingdesignelementsinmind:TEXT:Chooseafontstyle

6、thatiseasytoread,andmakesurethefontsizeislargeenoughforyourrespondentstoread.PARAGRAPHS:Longparagraphscanbedauntingforreaders,sotrytokeepyourblocksoftexttoahandfuloflines.WHITESPACE:Ensurethatthereisspacebetweenquestionsandsectionsanddon’tmakemarginstoosm

7、all.KEEPQUESTIONSBRIEFANDEASYTOUNDERSTANDBebriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.Briefquestionsthatusesimplelanguageareeasytoreadandunderstand,sotheparticipantswon’tfinditdifficulttofillinthequestionnaire.MAKESUREQUESTIONSA

8、REINTHERIGHTORDERYoushouldstartyourquestionnairewithgeneralquestionsandthenmovetospecificones.Trytoavoidjumpingbackandforthbetweengeneralandspecificquestions.USEOPEN-ENDEDQUESTIONSPROPERLYOpen-endedquestionsmeanresp