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1、BusinessNegotiationEtiquetteIfyouworkinafieldinwhichyouhavetonegotiateoften,it'sveryimportantthatyouknowtheetiquetteassociatedwithnegotiating,suchashowtospeaktoapotentialclientandhowtobehavewhenthenegotiationprocessisprolonged.Thesecourtesieswillhelpyoutoavoidawkwardsituation
2、sandmakeapositivefirstimpression.1.GreetingsoBeforethenegotiationsofficiallybegin,itisessentialthatyoupresentyourselfasfriendlyandpolitetogivetheimpressionoftrustworthiness.Themostcommonformofgreetinginthecorporateworldisthehandshake.However,ifyouareincountriessuchasFranceorB
3、razil,kissesonthecheekarethenorm.IfyouareintheMiddleEast,anodofacknowledgmentmaybebestwhengreetingsomeoneoftheoppositesex.Learnthecultureofthepeopleyouwillbenegotiatingwith.Thisisasignofrespectandanindicationofhowyouwillbehaveduringthebusinessprocess.SmallTalkoItisalsocommonf
4、orsomeprofessionalstoengageinsmalltalkbeforethenegotiationsbeginandtohaveshortconversationsafternegotiationshaveendedfortheday.Thisgiveseveryonetimetobecomemorecomfortablewithoneanotherandisthegatewaytobuildingalastingbusinessrelationship.However,insomecountriessuchasFinlanda
5、ndGermany,smalltalkisnotpartofbusinessculture,andmeetingsstartpreciselyontime.Afternegotiations,aGermanorFinnishprofessionalmayhostadinneroratriptothesaunaforcasualconversation.InplacessuchasMexicoandSaudiArabia,smalltalkisexpected,butit'sbesttoknowwhichsubjectsareoff-limits.
6、Forinstance,itisnotproperetiquettetodiscussthepovertyinthecountrywithMexicanprofessionals,andoneshouldnotinquireaboutthewell-beingofafemalefamilymemberinSaudiArabia.PresentationoIfyouwillbepresentinginformationthatismeanttoswayaclientinacertaindirectioninabusinessdeal,besuret
7、hatyourpresentationisconcise,fact-basedandeasytofollow.Whilesomecompaniesdependmoreonafavorablerelationshipwhenmakingafinaldecisioninanegotiation,itisalwaysproperetiquetteforyoutohavefactsandfiguresreadytopresenttoeachmeetingparticipant.Beingthoroughlypreparedforthepresentati
8、onandreadytoansweranyquestionsislikelytomakenewclientsmoreateasewhen
