dear sir,i’m writing to complain about the service offered by your company.

《dear sir,i’m writing to complain about the service offered by your company.》由会员上传分享，免费在线阅读，更多相关内容在应用文档-天天文库。

1、DearSir,I’mwritingtocomplainabouttheserviceofferedbyyourcompany.　　DearSir,　　I’mwritingtocomplainabouttheserviceofferedbyyourcompany.　　ItoldyourservicedepartmentonNovember21thatmywashingmachineneededrepairing,Yourserviceengineershavesincebeenherefourtime

2、s—onDecember1l,December19,December25andJanuary5．Theproblemwasfoundoutonthefirstvisitandthewrongpartswerebroughtbydifferentengineersonthetwonextvisits.Thecorrectpartwasfittedbythefirstengineeronthefourthvisit.　　Inshort,mycomplaintsare:　　a．Ihadtowaitthree

3、weeksforanengineertocallandnearlytwomonthsforthemachinetoberepaired.　　b．TheengineerswhocalledonDecember19andDecember25hadbeengivenwronginformationbythecompany,whichmademetaketwohalfdaysoffunnecessarily.　　c．Thefirstandfourthvisitslastedatotalofthirtyminu

4、tes.Butintheinvoice（发票）,Ihavetopayforfourvisitsoffourhours’work.IwillnotbepayingtheinvoicefortheirmistakesandIdohopetoreceiveyouranswerstothesecomplaints.　　Yours,　　RobertWhite　　29．Robert’smainpurposeinwritingtothecompanyistotellthecompany________.　　A.ho

5、witsservicedepartmentisoperating　　　　B.howitsdifferentengineerscamefortherepair　　C.thattwooftheengineersdidn’tgivehimanyhelp　　D.thatherefusestopaythecompanyfortheirmistakes　　30．ThefirstofRobert’scomplaintsisthat________.　　A.ittookhimthreeweekstohavethema

6、chinerepaired　　B.ittookhimnearlysixtydaystogethismachinerepaired　　C.ithadbeenalmosttwomonthsbeforethefirstengineercame　　D.ittooktheengineer3weekstofindoutsomethingwrongwiththemachine.　　31．Thesecondandthirdengineersbroughtthewrongpartsbecause________.　　A

7、.thecompanydidn’ttellthemexactlywhattheyshoulddo　　B.thecompanydidn’ttellthemwherethecorrectpartswere　　C.theywerenotsureaboutwhetherthemachineworkedornot　　D.theyhadn’tbeentoldwheretherightpartsshouldbefitted.　　32．ItcanbeinferredfromtheletterthatRobertpro

8、misestopayfor________.　　A.therehours’work　　　　B.halfanhour’swork　　C.anhour’swork　　　　　D.fourhours’work　　DBAB