英语投诉信范文.doc

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1、英语投诉信范文Directions:Youfoundsomethingwrongwiththetelephonebillyouhavereceivedfromthelocalpostoffice.Youmadeacalltoinquireaboutthis;howeverthepersonwhoansweredthecallwasveryrude.Writealetterofcomplainttothemanagerofthepostoffice,explainingthesituationandgivingyo

2、ursuggestionsforimprovement.Yourlettershouldbenolessthan100words.Youdonotneedtowritetheaddress.Don’tsignyourownnameattheendoftheletter,useDonnainstead.英文投诉信模板Dear______,①Iam______（自我介绍）.②IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout.③Thereaso

3、nformydissatisfactionis______（总体介绍）.④Inthefirstplace,______（抱怨的第一个方面）.⑤Inaddition, ______（抱怨的第二个方面）.⑥Underthesecircumstances,Ifindit______（感觉）to______（抱怨的方面给你带来的后果）.⑦Iappreciateitverymuchifyoucould______（提出建议和请求）,preferably______（进一步的要求）,andIwouldliketohaveth

4、ismattersettledby ______（设定解决事情最后期限）.⑧ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely,LiMing范文DearSir　　Iamwritingtoletyouknowthedeplorableattitudeofoneofyourstaffmember.Ireceivedmytelephonebillforthepreviousmonthfromyouandthough

5、tthereweresomeerrorsincalculation:Ihadbeenoverchargedfortwooverseascalls.　　However,whenIcalledyourComplaintsDepartment,thegirlwhoansweredmyphonewasveryrude.Foronethingsheinterruptedmecontinually,foranothersheevensaidthatthefaultwasmyown.Needlesstosay,suchaway

6、ofdealingwithcustomersisunacceptable.　　Iwouldliketosuggestthatthegirlinquestionshouldbedisciplined,andinstructedontheproperwaytodealwithclients.AndIhopeshecanmakeformalapologytome.　　Anearlyresponsewillbeappreciated.　　Sincerelyyours,　　DELL译文先生：　　我写这封信是为了让你知道你们

7、一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。　　但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。　　我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。　　请早日回复。　　真挚的：DELL范文之二　　［Directions］：Supposethatyouorderedarefrigeratorbutlaterfoundaworryingproble

8、m.Writealetterofcomplainttodescribethematterandrequiresettlement，Donotsignyourownnameattheendofyourletter，using"LiMing"instead.DearSir，　　Iamhappythattherefrigeratorweorderedlastweekhasarr