unit 13 dealing with problems

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1、Unit13DealingwithproblemNewwordsandexpressionsdresser['dresə]n.梳妆台；碗柜；化妆师Theplasticandlaundrylistarecontainedinyourdresserrighttheseconddrawer.塑料袋和洗衣表格在您梳妆台右边的第二个抽屉里。Sheputawayherclothesinthedresser.他把衣服收好放在衣柜里。愿意为您效劳。I’mgladtobeatyourservice.Newwordsandexpressionssmokedetector烟感器；烟雾探测器Yoursmokede

2、tectorisflashing,sir.您房间的烟感器在闪，先生。smokedetectordetectthepresenceofsmoke.烟尘探测器可探测是否存在烟雾。烟雾报警器smokealarmsecurityalarmsystem安全警报系统SpecialTermsinMaintenance工程维修部MaintenanceDept.Engineering&MaintenanceDept.总工程师chiefengineer副总工程师asst.chief值班工程师shiftengineer机修工mechanic修理工；Repairman电工electrician水管工Plumber

3、木工Carpenter泥瓦工Mason园林工groundkeeperTranslation我对此表示抱歉，我会通知维修部的经理，他会立即处理此事。I’msorryforthat.I’lltellthemanagerofthemaintenancedepartment.He’llseetoitatonce.我的职责就是确保每个房间及饭店的每个角落都不断水。It’smydutyinthehoteltoensureproperwatersupplytoallroomsandotherpartofthehotel.由于正在修水管，从上午8点到下午3点暂停供水。Sincethewaterpipesa

4、rebeingrepaired,coldwaterisnotavailablefrom8a.m.to3p.m.UsefulpatternsShower['ʃauə]n./v.淋浴浴帘showercurtain喷头；淋浴头showerhead/nozzle/rose浴室showerroom/stall浴帽showercapPassage2HousekeepingDepartment任何饭店经营中，客房部都是基础的部门之一。Thehousekeepingdepartmentisoneofthebasicdepartmentsinanyhoteloperation.客房部负责清洁客房，使他们看起

5、来整洁、配备齐全并且舒适。Thehousekeepingdepartmentisresponsibleforcleaningguestroomsandmakingthemlooktidy,well-appointedandcomfortable.UsefultermsandsentencesThehousekeepingdepartmentisheadedbytheexecutivehousekeeperanditsstaffincludeshousemaids,housemen,floorclerks,linenroomattendants,andthelike.客房部由客房总监带领，员

6、工包括客房部女服务员、男服务员、楼层服务员和布草房员工等。Linenroom布草房Inadditiontokeepingtheroomscleanandingoodorder,thehousemaidorchambermaidmustkeepadailyrecordofeachroom.客房部服务员除了要保持客房情节有序外，还必须做好每间房的客房日志。UsefultermsandsentencesProductionsheet生产指示单，生产订单Theproductionsheettellthehousemaidwhethertheroomneedsmakeuporservicingbec

7、auseofrecentuse.生产订单告诉客房部服务员，根据最近使用情况客房是否需要整理或者维护。Theproductionsheetalsotellsthehousemaidwhichroomshouldbegenerallycleanedandwhichbathroomshouldbescrubbed.生产订单还告诉客房服务员哪间房需要一般清洁，哪间卫生间需要要擦洗。UsefultermsandsentencesI