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1、旅游酒店人才流失现象透析及解决措施摘要:酒店业是劳动密集型产业,它提供的是以服务为核心的产品组合,而员工是服务的直接提供者,员工综合素质的高低直接决定着酒店服务质量的好坏。因此,在众多的行业中没有那一个行业发展比酒店业的发展更依赖人才。然而,近年来旅游酒店人才频繁流失问题日益凸显,严重阻碍了酒店业的健康和持续发展,扼住酒店人才流失的洪流势在必行。本文就目前旅游酒店人才流失这一现象,对其产生原因从酒店方面、社会方面、从业人员自身方面及社会因素方面进行细化分析,针对性的提出解决措施,以期引起业内有关人士的重视,使酒店业蓬勃发展。关键词:旅游酒店人才流失透析解决措施Abstract:Theho
2、telindustryisthelaborintensivetypeindustry,itistakingserviceasthecoretheproductportfolio,andthestaffisthedirectproviderofservices,qualityofstaffdirectlydeterminesthelevelofhoteltheservicequality.Therefore,inmanyoftheindustrydoesnotdevelopaindustryrelymoretalentthanthethedevelopmentofthehospitalit
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5、ses"conceptunderstandingisnotinplace.Thespecificworktreatswiththedeployment,afewleadingcadrescomplainthatworkistoocomplicated,toomuchresponsibility,thepressureistoolarge,toomuchemphasisonthedifficultyofthework.Forexample,noncoalmine目录前言.............................................................
6、...........1一、旅游酒店人才流失现象.................................................2(一)旅游酒店的发展......................................................2(二)旅游酒店人才流失的现状.............................................2二、旅游酒店人才流失原因分析.............................................3(一)社会原因...............................
7、..............................31.当前酒店行业的酬薪相对较低.......................................32.传统思想观念影响...................................................3(二)酒店原因...........................................................31.缺