酒店英语常用词汇

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1、常用词汇住宿登记旅行社代号masterfolio超额预订over-booking开房率occupancy预报forecast预计expected到达arrival离开departure交通工具carrier付款方式methodofpayment情况status公司firm/company待遇treatment房间种类roomtype代理agent保证guarantee候补名单waitinglist房价roomrate特价specialrate对外价rackrate净价netrate记录record服务费surcharge预付prepaid政府税government

2、tax团队group押金advancedeposit订房booking更改amendment小包价package空房vacancy接机pickup可售房间available取消cancellation客人资料guesthistory合作cooperate酒店代表hotelrepresentative穿梭巴士shuttlebus运输transportation备注remar延误delay黑名单blacklist登记表registrationform非吸烟楼层no-smokingfloor相邻房adjoiningroom连通房connectingroom加床extra

3、bed折叠床rollawaybed入住凭据voucher续住stayover折扣discount国籍nationality永久地址permanentaddress信用卡creditcard签名signature有效的valid内部使用houseuse半天租房dayuse合同价contractrate延迟退房latecheckout推销高价房up-selling房态roomstatus佣金commission房间分配roomassignment分房名单roominglist保险箱safetydepositbox夜核nightaudit逃帐者skipper淡/平/旺季

4、low/should/peakseason明信片postcard观光sight-seeing市内游citytour停留事由objectofstay邮编zipcode纪念品souvenir最低消费minimumcharge价目表ratesheets/tariff欠帐多的客人highrisk尽早A.S.A.P.（assoonaspossible）预付C.I.A.(cashinadvance)离店时现付C.O.D.(cashpaymentondeparture)免COMP(complimentary)客人未到D.N.A.(donotarrive)外国散客F.I.T.(f

5、oreignindividuatravele)次序颠倒O.O.O.(outoforder)只住一夜O.N.O.(onenightonly)标准办理手续S.O.P.(standardoperationproduce)介绍信Letterofintroduction;letterofrecommendation预防（霍乱、伤寒、副伤寒）Inoculationagainst(cholera,typhoid,paratyphoid)办手续Gothroughtheprocedure(formalities)已预付P.I.A.(payincash)外交护照Passportdip

6、lomaticpassport公务护照Servicepassport身份证Identificationcard签证Visa入境签证Entryvisa出境签证Exitvisa过境签证Transitvisa居留签证Residencevisa旅行证Travelpermit健康证书Healthcertificate种痘证书Vaccinationcertificate黄皮书Yellowbook检疫Quarantine检疫站Quarantinestation(office)公务旅行Businesstravel私人旅行Privatetravel公安局签证科Visasection

7、ofpublicsecuritybureau外事警Foreignaffairspolice值班Onduty下班Offduty办公用品打字机typewriter打字纸typingpaper复写纸carbonpaper热敏纸thermo-papertionery信笺letterpaper信封envelope记事本notebook便条薄memopad交班薄logbook曲别针paperclip安全别针safety-pin复印机duplioatingmachine影印机photocopying打印/打印机printing/printer电信telecommunicatio

8、n硬盘ha