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ID:19542838
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页数:20页
时间:2018-10-03
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1、《Bechigher》copyright@QQgroup:19996024abandonrate 挂断率(衡量客户服务质量的指标之一,计算方式为:拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比)例:Bychoosingtherighton-holdmusic,thecompanyhasreducedabandonrateby50%.absenteeism旷工,缺勤例:Improvementsinworkingconditionshelpedtoreducelevelsofabsenteeism.absoluteintere
2、st 绝对产权,绝对权益例:Thecompanyhasanabsoluteinterestinthebuilding.academicintelligence 学术方面的才智例:Phrasessuchas"solvesproblemswell,""displaysinterestintheworldatlarge,""acceptsothersforwhattheyare,""admitsmistakes,""isgoaloriented,"and"converseswell"suggestthatpeoplefocusontheworldlysid
3、eofintelligence,asopposedtojust"academicintelligence.academicsmarts学术方面的才能例:It'snottheusualwayofthinkingaboutit-academicsmarts-IQacceleratedlearning速成学习例:Acceleratedlearningshowsthatlanguagelearninganbefast,effectiveandenjoyable.access1使用,享用权例1:Accesstothesefilesisrestricted. 2:
4、Studentshavefreeaccesstothelibrary'sscientificliterature.access2进入例:ItsacquisitionofthegroupwillallowittogainaccesstoFrance'srailwaybusiness.accommodation1适应性调节例:Legislationrequiresemployerstomakereasonableaccommodationsforthehandicappedinhiringandotherways.accommodation2(应急的)短期贷
5、款例:We'regoingtorequestashort-termaccommodationsfromthebanktocoverthesepaymentsuntilwecanfindotherfundsaccessories装饰品,首饰,衣饰例1:Iwouldliketothankyoufortheinterestyouexpressedinourrangeofchildren'sandteenagefashionsportswearandaccessories.例2:AsPotter-maniasweepsthenation,addamagicalt
6、ouchtoyourmobilewiththesefunHarryPotter-themedphoneaccessories.accessoryapartment附属房(个人独立住宅中供出租的多余房屋)例:Inothercountries,accessoryapartmentsarenotjusttoleratedbutencouratged.BritainandGermany,forinstance,offertaxbreakstohomeownerswhorentoutportionsoftheirhouses.accidentfrequencyra
7、te意外伤亡事故频率(按每百万工作小时计)例:Stepsarebeingtakentocutdowntheaccidentfrequencyrate.accidentreportbook事故记录本accessfee使用费例:Theyhavecuttheaccessfeelong-distanceproviderspaytolocalphonecompanies.accommodationaddress 临时通信地址例:Pleasewritetomyaccommodationaddress.account1账户例:Whenthedebtiscleared
8、-asitmustbebythetimethecustomerretires-a
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