商务函电课件chapter three

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1、Enquirev.询问，打听enquiryn.询问，打听inquirev.询问打听inquiryChapterIIIEnquiriesandReplies询价和答复TeachingObjectivesuBefamiliarwiththestructureofenquiryandreplylettersuToknowtheessentialprinciplesuBeabletomakegooduseofwords&expressionsrelated1.Whatisanenquiry?Enquiryismadewhenonepartyofatransac

2、tionwantstogetasupplyofproducts,serviceorinformationfromtheotherparty.2.Enquiriesmayfallintotwocategories:generalenquiriesandspecificenquiries.nGeneralInquiry:askingforcommondata,suchascatalogue,pricelist,sampleandpictures,etc..nSpecificInquiry:specificallyinquiryaboutnameofcomm

3、odity,specifications,quantity,unitprice,dateofshipment,paymenttermsandpacking,etc..1.GeneralenquiryandreplySample1Enquirynbeinterestedin…WehavecustomerswhoareinterestedinChinesesilkneckties.Weareinterestedinpurchasingsteelbarsinquantitiesof300tons.Yourproductsareofgreatinterestt

4、ooneofourclients.Weareinterestedin/inthemarketfor/sourcinginthemarketfor/potentialbuyersof/consideringbuying/readytopurchaseyourmen’sshirts.nenterinto/reachanagreement1.GeneralenquiryandreplySample1ReplynYourequestedinyourfaxof…someinformationon…nOpenupmarketsE.g.openupafavorabl

5、enewsituationnaimatnEconomiccooperationandtechnologicalexchangenBeawareofnSeminar讨论会nRegarding：covering,about,concerning关于nForyourinformation–foryourreference供你方参考/file存档/perusal阅读/records/considerations2.EnquiresandrepliesSampleaEnquirynWewillappreciateyoursendingus……E.g.Weshal

6、lappreciateitifyouwillsendusasamplebooksoon.nPleasesend/forward递送/submit提交以供参考/dispatch派遣发送/furnish提供yourillustratedcataloguesandmailthelatestpricelisttousatyourearliestconveniencenillustratedcatalog带插图的目录Termsofpayment付款条款L/C=letterofcredit信用证；D/P=documentsagainstpayment付款交单；D/

7、A=documentagainstacceptance承兑交单；T/T=telegraphictransfer电汇2.EnquiresandrepliesSampleaReplynWethankyouforyourenquiryof…Enquiry1)toenquirefor询购E.g.Aclientofmineenquiresfor100casesBlackTea.WeareinreceiptofyourletterofJune12,enquiringforourblacktea.绿茶2)tomake(send)enquiryfor询购E.g.Upo

8、nreceiptofyourcatalogue,we’llmakeenquiryforthei