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1、InformationandOrganization21(2011)161–176ContentslistsavailableatScienceDirectInformationandOrganizationjournalhomepage:www.elsevier.com/locate/infoandorgDemystifyingcaseresearch:Astructured–pragmatic–situational(SPS)approachtoconductingcasestudiesa,1b,⁎ShanL.P
2、an,BarneyTanaDepartmentofInformationSystems,NationalUniversityofSingapore,21HengMuiKengTerrace,ICube#03-05,Singapore119613,SingaporebDisciplineofBusinessInformationSystems,UniversityofSydneyBusinessSchool,Room420,Economics&BusinessBuilding(H69),CornerRoseandCod
3、ringtonStreets,TheUniversityofSydney,NSW2006,AustraliaarticleinfoabstractArticlehistory:DespiteanabundanceofprescriptionsandexamplesfortheconductReceived28June2011ofcaseresearchintheliterature,thefactthatmostprescriptionstendReceivedinrevisedform11July2011to(1)
4、articulategeneralprinciples/guidelinesthataredifficulttoAccepted11July2011Availableonline19August2011translateintospecific,actionablesteps,(2)holdonlyunderidealizedconditionsandmaybeunworkableinthefield,and(3)emphasizetheneedtobeflexiblewithoutexplaininghowflexibili
5、tycanbeachieved,iscreatingasteeplearningcurve.Toaddressthesegaps,astructured–pragmatic–situational(SPS)approachtoconductingcaseresearchisproposedwithdetailedinstructionsprovidedforeachofitseightsteps.Theeightstepsinclude(1)accessnegotiation,(2)conceptual-izingt
6、hephenomenon,(3)collectingandorganizingtheinitialdata,(4)constructingandextendingthetheoreticallens,(5)confirmingandvalidatingdata,(6)selectivecoding,(7)ensuringtheory-data-modelalignment,and(8)writingthecasereport.Withitspre-scriptions,theSPSapproachintroducesa
7、numberofconceptualinnovations,integratesthedifferentrecommendationsofsomeofthemostfrequentlycitedworksonthecaseresearchmethodintoacoherentwhole,andsuggestsresolutionsforanumberofcommonissuesthatconfrontcaseresearchers.©2011ElsevierLtd.Allrightsreserved.⁎Corresp
8、ondingauthor.Tel.:+61293512983;fax:+61293517294.E-mailaddresses:pansl@comp.nus.edu.sg(S.L.Pan),barney.tan@sydney.edu.au(B.Tan).1Tel.:+6565166520;fax:+6567794580.1471-7727/$–
