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1、TheFutureofCrowdWork123AniketKittur,JeffreyV.Nickerson,MichaelS.Bernstein,44156ElizabethM.Gerber,AaronShaw,JohnZimmerman,MatthewLease,andJohnJ.Horton123CarnegieMellonUniversity,StevensInstituteofTechnology,StanfordUniversity,456NorthwesternUniversity,UniversityofTexasatAustin,o
2、Desk{nkittur,johnz}@cs.cmu.edu,jnickerson@stevens.edu,msb@cs.stanford.edu,{egerber,aaronshaw}@northwestern.edu,ml@ischool.utexas.edu,john_horton@odesk.comABSTRACTtoarangeofworkersandfocusedsupportforvarioustask.PaidcrowdworkoffersremarkableopportunitiesforForexample,anyonewitha
3、ccesstotheInternetcanimprovingproductivity,socialmobility,andtheglobalperformmicro-tasksontheorderofsecondsusingeconomybyengagingageographicallydistributedplatformssuchasAmazon’sMechanicalTurk,whilemoreworkforcetocompletecomplextasksondemandandatskilledworkerscancompletemulti-h
4、ourtasksonscale.ButitisalsopossiblethatcrowdworkwillfailtoprofessionalonlinemarketplacessuchasoDeskorworkforachieveitspotential,focusingonassembly-linepiecework.monthstosolveR&DchallengesonopeninnovationCanweforeseeafuturecrowdworkplaceinwhichweplatforms(e.g.Innocentive).Incent
5、ivesandworkstructureswouldwantourchildrentoparticipate?Thispaperframesalsovarytremendously,rangingfromcrowdsourcingthemajorchallengesthatstandinthewayofthisgoal.contestsawardingprizestowinners(e.g.programmingDrawingontheoryfromorganizationalbehaviorandtasksonTopcoder)tomicro-la
6、borplatformsthatpaydistributedcomputing,aswellasdirectfeedbackfromworkerspertask.workers,weoutlineaframeworkthatwillenablecrowdWhilenotalljobsareamenabletobeingsentdownawire,workthatiscomplex,collaborative,andsustainable.Thethereareportionsofalmostanyjobthatcanbeperformedframew
7、orklaysoutresearchchallengesintwelvemajorbythecrowd[63].Weforeseeaworldinwhichcrowdareas:workflow,taskassignment,hierarchy,real-timeworkcontinuestoexpand,unlockinganincrediblenumberresponse,synchronouscollaboration,qualitycontrol,ofopportunitiesforcareersandskilledworkinonlinec
8、rowdsguidingAIs,AIsguidingcrowds,platforms,jobmarketpl