bec v 剑桥商务英语中级真题集

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1、目录BEC中级参考答案2TEST12TEST23TEST35TEST47TEST59TEST612TEST715TEST818TEST920TEST1024TEST1127TEST12301商务英语中级习题集2010版参考答案TEST1READINGPARTONE1234567CABDABCPARTTWO89101112DCEBFPARTTHREE131415161718DACBBCPARTFOUR192021222324252627282930313233BADACCDABCDBCBBPARTFIVE34IT

2、SELF35IN36CORRECT37WHILE38SEEN39FROM40CORRECT41THOSE42FOR43WITH44THAT45CORRECTWRITINGPARTONESampleATo:P.JonesFrom:LuisaGambonDate:21November2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarest

3、artingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m..inmyoffice.ThankyouBand5Allcontentpointsarecovered,usingnaturalsoundinglanguageandaconsistentlyappropriatetone.SampleBTo:P.Jon

4、esFrom:ManagerDate:21November2002Subject:LatenessHi,JonesNowadaysyouarriveslateforworkveryoften.Ifeelyoumayhaveparticularreasonsforit.Butifyoukeepgoingyourlateness,otherstaffintheofficemaybelatelikeyou.I’mworryingaboutit.Howaboutconsideringofbeingmorepunctua

5、l?Thanks!27Band3Allthecontentpointsarecovered,thoughattimestheregisterisnotalwaysentirelysuccessful.Thereisevidenceofanadequaterangeofstructuresandvocabularyforthislevel,butwithsomenon-impedingerrors.PARTTWOSampleCReportoncustomercomplaintsINTRODUCTIONThisre

6、porthasthepurposeofpresentingthereasonsforcustomercomplaintsin2002.FIELDINGSThecustomercomplaintsreceivedin2002were300inJanuary.Thentheyincreasedto540inFebruarybecauseofthecomputersystem’sbreakdown.InMarchtheyfellto230becauseanimprovedordersystemwasintroduce

7、d.ThereasonsforcomplaintsfromJanuarytoMarchwereanalysed:Firstlythecompanyreceivedcomplaintsforincorrectordersdelivered.TheseerrorswerefewerinMarch.Secondlythetimetakentodeliveristoohigh,butthecompanyhasplannedtorecruitnewagents.Finallycustomerscomplainforthe

8、poorproductquality.Inordertosolvethisproblemmorequalitycontrolsaremaking.CONCLUSIONSAtthemomentallcustomersaren’tsatisfiedbutmanymeasureshavebeentakentoimprovetheirsatisfaction.Band4Thereisasati