中级第二辑阅读真题及答案详解

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1、1thecontactbetweencoachandemployeenotsolvingalldifficultiesatwork2thediscussionofhowcertainsituationscouldbebetterhandlediftheyoccuragain3acoachencouraginganemployeetoapplywhathasbeentaughttoroutineworksituations4coachingprovidingnewinteresttoindividualswhoareunhappyin

2、theircurrentpositions5coachingprovidingasupportiveenvironmenttodiscussperformance6employeesbeingaskedtoanalysethemselvesandpractisegreaterself-awareness7coachingenablingacompanytorespondrapidlytoalackofexpertiseinacertainareaCoachingACoachinginvolvestwoormorepeoplesitt

3、ingdowntogethertotalkthroughissuesthathavecomeuprecentlyatwork,andanalysinghowtheyweremanagedandhowtheymightbedealtwithmoreeffectivelyonsubsequentoccasions.Coachingthustransfersskillsandinformationfromonepersontoanotherinanon-the-jobsituationsothattheworkexperienceofth

4、ecoachisusedtoadviseandguidetheindividualbeingcoached.Italsoallowssuccessesandfailurestobeevaluatedinanon-threateningatmosphere.BCoachingmeansinfluencingthelearner'spersonaldevelopment,forexamplehisorherconfidenceandambition.Itcantakeplaceanytimeduringanindividual'scar

5、eer.Coachingisintendedtoassistindividualstofunctionmoreeffectively,anditisapowerfullearningmodel.Itbeginswhereskills-basedtrainingends,andhelpsindividualstouseformallylearntknowledgeinday-to-dayworkandmanagementsituations.Individualsbeingcoachedareinademandingsituation

6、withtheircoach,whichrequiresthemtoconsidertheirownbehaviourandquestiontheirreasonsfordoingthings.CThecoachprofessionallyassiststhecareerdevelopmentofanotherindividual,outsidethenormalmanager/subordinaterelationship.Intheory,thecoachingrelationshipshouldprovideanswersto

7、everyproblem,butinpracticeitfallsshortofthis.However,itcanprovideaspacefordiscussionandfeedbackontopicssuchaspeoplemanagementandskills,behaviourpatterns,confidence-buildingandtimemanagement.Throughcoaching,anorganisationcanmeetskillsshortages,discusstargetsandindicateh

8、owemployeesshoulddealwithchallengingsituations,allatshortnotice.DEffectivecoachesareusuallythosewhogetsatisfactionfro