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《类客户应对技巧（ types of customer response skills）》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、10类客户应对技巧（10typesofcustomerresponseskills）1,silenttype--thecustomer'scopingskills2,naggingtype--Customercopingskills3,gastype-customerresponseskills4,pridetype-customercopingskills5,Diaoacidtype-thecustomer'scopingskills6,Qiuzihairsplittingcustomers--copingskills7,irritabletype-custom
2、ercopingskills8,completelyrejected--copingskillsofcustomers9,price-copingskillsofcustomers10,thetypeofeconomicdifficulties,copingskillsofcustomersNaggingcustomer'scopingskillsComparedwiththesilenttypeofcustomer,everythingmustbeledbyyoutoaskquestions,tofindthetopic,youwillfindthefilmty
3、pe,itiseasytocopewithchatterwithoutstopguests.Ifyoureallythinkso,thenyouhavetobecareful.Guestsofthistypeoftouch,youhaveatleastthefollowingthreekindsofcrisis:First,givehimthepowerofspeaking,andprobablynevergethimbackonthesubjectofyourpromotion.Two,heisnoteasytofindawillingtolistentothe
4、objectofhisspeech,wherewillingtogiveupeasily,andthen,yourprecioustimewastedinvainThree,thesalesman,awasteoftimeisawasteofmoneyNaggingguestswhyalwayssaynothing?Hewasborn,atalkative,articulateTwo,lonelytoolong,peopleknowhishabits,mayhaveescapedyouonlysuckers,hithimonnotknowingwhyitisso!
5、Three,armedwithlengthychatter,interruptyoursales,sothatyoucannotsucceed.Talkativeguestsdonotalwaysunderstandtheprecioustimesalesman.EventheywouldthinkthatitwouldhavebeenbettertospendmoretimetalkingaboutitsinceIwantedtoearnmymoney.Butastheincarnationofsalesmanyoumusthavethisconsciousne
6、ss.Loveiseasytotalktotheguests,usuallyintheviewoftheselfasthecore,tocriticize,orcommenton,orjusteastofparents,Hezekiahshortstandardtypethreekindsofnuns.Sincetheothersideisfullofego,inhiswords,youmightoccasionallyspeakwithhim,tohelphimmakeaconclusionassoonaspossible.(ask)orthewaythisis
7、definitelytobeavoided,withoutyou,theheartofaquestion,maycausehimtotalkrapidly?Second,youtrytoputhis(speech),42poundsintoyourmarketinggoods,sincetheotherpartytospeak,lethimtalkaboutsomethingrelatedtotheproductisnotbetter?Atthesametimewhenhegiveshisopinion,ifhecangrasptheopportunityanda
8、ttack
