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1、Elementary ‐ Difficult Customer (B0001) A:Goodevening.MynameisFabio,I’llbeyourwaiterfortonight.MayItakeyourorder?B:No,I’mstillworkingonit.ThismenuisnoteveninEnglish.What’sgoodhere?A:Foryousir,Iwouldrecommendspaghettiandmeatballs.B:Doesitcomewithcokeandfries?A:Itcomeswitheithersouporsa
2、ladandacomplimentaryglassofwine,Sir.B:I’llgowiththespaghettiandmeatballs,saladandthewine.A:Excellentchoice,yourorderwillbereadysoon.B:Howsoonissoon?A:Twentyminutes?B:Youknowwhat?I’lljustgogrababurgeracrossthestreet.Elementary ‐ Calling In Sick (B0002) A:Hello,Danielspeaking,howmayIhel
3、pyou?B:Hi,Daniel,Juliehere.A:Hi,Julie,howareyou?B:Actually,I’mfeelingquiteilltoday.A:I’msorrytohearthat.What’swrong?B:IthinkI’mcomingdownwiththeflu.Ihaveaheadache,asorethroatarunnynoseandI’mfeelingslightlyfeverish.A:Isee...soyou’recallinginsick?B:Yes,Iwashopingtotakethedayofftorecover
4、.A:OK,then.Tryandgetsomerest.Elementary ‐Daily Life ‐ Hotel Upgrade (C0003) A:Goodafternoon.WhatcanIdoforyou?B:I’dliketocheckinplease.IhaveareservationunderthenameAnthonyRoberts.A:AllrightR.O.B.E.R.T.S...Oh,Mr.Robertswe’vebeenexpectingyou&andhereisyourkeycardtothepresidentialsuite.B:B
5、uttheremustbesomemistake;myreservationwasforastandardroom.A:Areyousure?Letmedoublecheck.B:Yeah&Here,thisismyconfirmationnumber.A:You’rerightMr.Roberts,thereseemstobeamixup,unfortunatelywe’reoVerbookedatthemoment.B:So&A:Nottoworry.We’repleasedtoofferyouacomplimentaryupgrade.B:President
6、ialsuitebaby!Elementary ‐The Office ‐ I need an assistant! (C0004) A:...likeItoldyoubefore,wejustdon’thavetheresourcestohireyouanassistant.B:Iunderstandthat,butthefactiswe’reunderstaffed.A:Thetimingisjustnotright.Theeconomyisbad,andit’stooriskytotakeonnewstaff.B:Yeah,Iguessyou’reright
7、....here’sanidea,whatifwehireanintern?Shewouldtakesomeoftheweightoffmyshoulders.A:She?B:Yeah,youknow,arecentgraduate.Shecouldgivemeahandwithsomeoftheseprojectsandwecouldkeepourcostsdown.A:Thatsoundsreasonable...letmeseewhatIcando.A:Tony,I’dliketointroduceyoutoyournewassistant.B:OK,gre
8、at!Le
