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1、Managerialqualities1Whatdoesthisquotationmean?‘Abadmanagerconfusesactivitywithperformance.’Anon2ReadthisstorythatwaswidelycirculatedontheInternetafewyearsago.Whatdoesitsayaboutmanagersthatmadeitsopopular?Amaninahotairballoonrealisedhewaslost.Hereducedaltitudeandspottedawomanbelow.Hedescendedabitmore
2、andshouted,‘Excuseme,canyouhelpme?IpromisedafriendIwouldmeethimanhouragobutIdon’tknowwhereIam.’Thewomanbelowreplied,‘Youareinahotairballoonhoveringapproximately30feetabovetheground.Youarebetween40and41degreesnorthlatitudeandbetween59and60degreeswestlongitude.’‘Youmustbeanengineer,’saidtheballoonist.
3、‘Iam,’repliedthewoman.‘Howdidyouknow?’‘Well,’answeredtheballoonist,‘everythingyoutoldmeistechnicallycorrect,butIstillhavenoideawhattomakeofyourinformation,andthefactisIamstilllost.Frankly,youhaven’tbeenmuchhelpsofar.’Thewomanbelowresponded,‘Youmustbeinmanagement.’‘Iam,’repliedtheballoonist,‘buthowdi
4、dyouknow?’‘Well,’sidethewoman,‘youdon’tknowwhereyouareorwhereyouaregoing.Youhaverisentowhereyouareduetoalargequantityofhotair.Youmadeapromise,Whichyouhavenoideahowtokeep,andyouexpectpeoplebeneathyoutosolveyourproblems.Thefactisyouareinexactlythesamepositionyouwereinbeforewemet,Butnow,somehow,it’smyf
5、ault.’3Numberthesixmostimportant(1-6)qualitiesforamanagertopossess.Agoodmanagerissomeonewhocan…Adelegateresponsibility______Bplaneffectively______Cmotivatetheirstafftoperform______Dhandlepeoplesensitively______Eorganiseworkefficiently______Frecogniseandrewardgoodperformance______Gtaketoughdecisions_
6、_____Hleadbyexample______Iinspireconfidenceandrespect______Jcommunicatetheirvisionandideas______Kco-operatewithotherpartsoftheorganisation______Lbecreativeandhaveinnovativeideas_____1Discussyourchoiceswithyourpartner.Whataretheconsequencesfortheteamandthemanagerifthesequalitiesareabsent?2Lookattheli
7、stinexercise3onpage66andsaywhatarethekeyqualitiesforaleadertopossess.Arethesedifferentfromamanager’squalities?Isthereanotherleadershipqualityyouwouldaddtothelist?Strengthsandweaknesses3Youwillhearfive
