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1、服务人员专业服务技巧训练distribution,controlandprotectivescreen(cabinets,boxes)andconsoleandothermetalframeandbaseshouldbegrounded,orzero.6.3.3othercontrolpanels,theprotectionplatefixingscrewshouldbeusedwiththebase.6.3.4wherevibrationplace,enclosuredampingmeasures,usuallyintheCab
2、inetwiththethickrubberbasepad10MM,screwed.6.3.5allconnectionbetweentheenclosureusingboltsforfixing6.3.6checkbetweenthescrew目录一、如何观察客户——看的技巧二、如何拉近与客户的关系——听的技巧三、如何提供微笑服务——笑的技巧四、客户更在乎你怎么说——说的技巧五、如何运用身体语言——动的技巧distribution,controlandprotectivescreen(cabinets,boxes)andcons
3、oleandothermetalframeandbaseshouldbegrounded,orzero.6.3.3othercontrolpanels,theprotectionplatefixingscrewshouldbeusedwiththebase.6.3.4wherevibrationplace,enclosuredampingmeasures,usuallyintheCabinetwiththethickrubberbasepad10MM,screwed.6.3.5allconnectionbetweentheencl
4、osureusingboltsforfixing6.3.6checkbetweenthescrew看distribution,controlandprotectivescreen(cabinets,boxes)andconsoleandothermetalframeandbaseshouldbegrounded,orzero.6.3.3othercontrolpanels,theprotectionplatefixingscrewshouldbeusedwiththebase.6.3.4wherevibrationplace,en
5、closuredampingmeasures,usuallyintheCabinetwiththethickrubberbasepad10MM,screwed.6.3.5allconnectionbetweentheenclosureusingboltsforfixing6.3.6checkbetweenthescrew领先顾客一步的技巧时时提醒自己：我是否已考虑到顾客的全部需求顾客下一个需求是什么？如何让顾客满意？distribution,controlandprotectivescreen(cabinets,boxes)and
6、consoleandothermetalframeandbaseshouldbegrounded,orzero.6.3.3othercontrolpanels,theprotectionplatefixingscrewshouldbeusedwiththebase.6.3.4wherevibrationplace,enclosuredampingmeasures,usuallyintheCabinetwiththethickrubberbasepad10MM,screwed.6.3.5allconnectionbetweenthe
7、enclosureusingboltsforfixing6.3.6checkbetweenthescrew---------！！！1、观察顾客要求目光敏锐、行动迅速就拿喝茶这个日常生活中最常见的例子来说，你能观察到：哪个顾客喜欢喝绿茶、哪个顾客喜欢喝红茶、哪个顾客只喝白开水，或者哪个顾客喝得快、哪个顾客喝得慢吗？观察顾客可以从以下这些角度进行：年龄服饰语言身体语言行为distribution,controlandprotectivescreen(cabinets,boxes)andconsoleandothermetalframe
8、andbaseshouldbegrounded,orzero.6.3.3othercontrolpanels,theprotectionplatefixingscrewshouldbeusedwiththebase.6.3.4wherevibrat
