business continuity management (bcm)

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1、BusinessContinuityManagement(BCM)BestPractices25August2008ByRosYusoffNUBE-confidential-OVERALLIMPLEMENTATIONAPPROACHBuildingYourTeam&CapabilitiesStaff/ManagementAwareness&TrainingTrainingMatrix&MasterPlanShortTrainingSessionsWorkshops/AwarenessSession

2、sOrganizationalRolesIncorporateR&RintoJD’sDefiningRoles&ResponsibilitiesDefiningtheCommittees&TeamsContinualImprovementTesting&ReviewUpdateReviewTestingImplementationDevelopRTPRiskassessmentWorkshopsEmergencyResponseEscalation&NotificationDamageAssessm

3、entLife&SafetyCrisisMgmtDisasterDeclarationData&RecordRecoveryPlanDevelopmentProcedureDevelopmentChecklistDevelopmentContactInformationUnderstandingYourBusinessRequirements&StrategyPoliciesBusinessImpactRiskAssessmentContinuityStrategiesInitiationProgr

4、amManagementProjectStatementTimelineMaturityAssessmentPreventiveMeasuresAssurance-confidential-BuildingtheTeam&CapabilitiesIdentifytheChampionMustbeapersonwhohastheoverallviewofalltheprocessesinvolvedIdentifythekeypersonnel&thebackuppersonnelforeachcri

5、ticalprocessIncorporateBCroles&responsibilitiesintoJD’sMakethemaspartofKPI’sDevelopaskillmatrixthatyourorganizationneedsDraftannualtrainingplanHoldlotsandlotsofawarenesssessionsFocusonspecificskillsrequiredforthedifferentteammembers-confidential-Unders

6、tandingYourBusinessInitiationstageIn-housevs.Outsource(makethedecision)In-house:Getwell-trained;gettheexperiencerequiredOutsource:NeveroutsourcefullyPerformamaturityassessment(gapanalysis)ShouldbebriefandsimpleDeveloptheproject/programbasedontheresults

7、ofthematurityassessmentDonotrushtogetitdone.Getitdoneright-confidential-UnderstandingYourBusinessRequirements&strategyDefinethepoliciesThepoliciesmustbeimplementableduringdisastersPerformriskassessment&BIAOnlyhigh-levelriskassessmenttodeterminecritical

8、threatsinrelationtoAvailabilityBIA-todeterminethecriticalityofsystemsIdentifypreventivemeasuresthatexistalreadyProposerecoverystrategiesGobacktothemanualwaywhenpossibleMinimally,shouldhaveoff-sitestorageforcriticaldataGobackandreviewBIA