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1、2002.9上海市英语中级口译资格证书第一阶段考试SECTION1:LISTENINGTEST(40minutes)PartA:SpotDictationDirections:Inthispartofthetest,youwillhearapassageandreadthesamepassagewithblanksinit.Fillineachoftheblankswiththewordsyouhaveheardonthetape.WriteyouranswerinthecorrespondingspaceinyourANSWERBOOKLET.Rememberyouwillhe
2、arthepassageONLYONCE.Aslongasweareinarelationship,thereisthepotentialforlastinghappinessaswellasforseriousconflict.Thisappliesatwork,______________(1),andathome.Thesimplefactisthatrelationshipsarenotalways________________(2)sailing.Conflictcanleadtoanger,hostility,andfurtherconflicts.Ontheoth
3、erhand,itcanbeusedad__________________(3)forsolvingproblems.Forexample,youcanhandleconflictby_______________(4)thattheproblemexists,smoothingitover,ortryingtooverpowertheotherperson.These,ofcourse,will___________(5)winorlosesituations.Butwhenyouresolveconflictthroughcollaborationandcompromis
4、e,youcanachieve_______________(6)situations.Intoday’slecture,Ishalloutlineafewstepson________________(7)transformaconflictintoasolutioninwhichbothpartieswin.First_______________(8).Explaintheproblemtotheotherparty.Youshould___________(9)theconflict.It’shardtofixsomethingbefore____________(10)
5、onwhatisbroken.Second,understandallpointsofview.Steasideyourownopinionsforamomentand_________(11)tounderstandtheotherpointsofview.Whenpeoplefeelthattheyhavebeenheard,they’reoftenmore________________(12).Third,brainstorm.Dreamupasmanysolutionsasyoucanand_______________(13)themonebyone.Thisstep
6、willrequire_______________(14).Talkaboutwhichsolutionswillworkand_______________(15)theywillbetoimplement.Yoursolutionsneedtobeacceptablebybothparties,soyoushouldbepreparedto__________(16).Later,you’llneedtoreviewthe_______________(17)oftheacceptedsolution.Ifit______________(18),beopentomakin
7、gchangesor_____________(19)tobringaboutanewsolution.Finally,implement.Whenyouhaveboth__________(20),decidewhoisgoingtodowhatbywhen.Thenkeepyouragreements.PartB:ListeningComprehensionI.StatementsDirections:Inthispartofthetest,youwillhearsevera