《瑞麟汽车销售运营管理手册(最新)》

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1、一、5S管理1.目的：瑞麒汽车销售服务店通过实施5S活动，持久保持良好的设施、营造美好的环境,不仅能够给客户享受轻松看车、选车、购车的现实感受，而且在总体印象上获得更为优越的享受，进而超越客户的原有期望，为提升客户的满意度和忠诚度铺平道路。2.职责：2.1总经理/销售副总：负责展厅5S制度的制定和监督；2.2销售经理：负责展厅5S制度实施和管理；2.3销售顾问：负责日常展厅内部环境和展车的5S活动执行和保持；2.4保洁人员：负责日常展厅外部环境的5S活动执行和保持。3.流程（无）4.内容：4.15S定义和内容整理（SE

2、IRI）：区别要用与不要用的东西，不要用的东西清理掉。整顿（SEITON）：要用的东西依规定定位、定量地摆放整齐，明确地标示。清扫（SEISO）：清除职场内的脏污，并防止污染的发生。Opinionsandsuggestionsontheparty'smasslineeducationalpracticeAccordingtothecentralandprovincial,municipalunifieddeployment,accordingtomunicipalPartycommittee"aboutcarrying

3、outtheparty'smasslineeducationalpracticeactivityinthecity'simplementationopinions,thespiritoftheparty'smasslineeducationalpracticeactivitiesfrom20**inJanuaryto99months,carriedoutatalllevelsofdepartmentsanddirectlyaffiliatedinstitutionsandgrass-rootspartyorganiza

4、tions.AccordingtomyactualCounty,thecountytocarryouttheeducationpracticeputforwardthefollowingimplementationopinions.First,theoverallrequirementsCountycountyeducationpracticetotheeighteenPartyofeight,thespiritofthethethirdPlenarySessionofthe18thCPCCentralCommitte

5、eastheguidance,conscientiouslyimplementthespiritofgeneralsecretaryXiJinpingbookseriesofimportantspeech,earnestlyimplementtheCentralCommitteereally,opinionsandadvice><<>,

6、hod,inaccordancewiththe""lookinthemirror,dressup,washbath,curetreatment,thegeneralrequirementsof"forthepeoplepragmatichonestpeopleasthetheme,incarryingforwardthespiritofZhuanglangZhuang,improvetheirworkstyle,servicetothemassesofthepeople,thefoundationofconsolida

7、tinggrassroots,promotetransformationacrossefforts,tofurtherimplementthecentraleightregulationsand

8、nimprovingtheworkstyleofclosetieswiththemasseslaw,highlightstylebuilding,carryoutthewholewindspirit,resolutelyopposeformalism,bureaucracy,hedonismandwastefulextravaga