Microsoft Lync Server 2010 Remote Call Control Deployment Guide ....doc

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1、MicrosoftLyncServer2010RemoteCallControlDeploymentGuideMicrosoftLyncServer2010Published:March2012Thisdocumentisprovided“as-is”.Informationandviewsexpressedinthisdocument,includingURLandotherInternetWebsitereferences,maychangewithoutnotice.Someexamplesdepicted

2、hereinareprovidedforillustrationonlyandarefictitious.Norealassociationorconnectionisintendedorshouldbeinferred.ThisdocumentdoesnotprovideyouwithanylegalrightstoanyintellectualpropertyinanyMicrosoftproduct.Youmaycopyandusethisdocumentforyourinternal,referencep

3、urposes.Copyright©2012MicrosoftCorporation.Allrightsreserved.ContentsPlanningforRemoteCallControl1DeploymentTasksforRemoteCallControl2DeployingRemoteCallControl4ConfiguringLyncServer2010toRoutetoaSIP/CSTAGateway4ConfigureaStaticRouteforRemoteCallControl4Confi

4、gureaTrustedApplicationEntryforRemoteCallControl6DefineaSIP/CSTAGatewayIPAddress8EnableLyncUsersforRemoteCallControl8RemoteCallControlandPhoneNumberNormalization10RemoveaLegacyAuthorizedHost(Optional)11MicrosoftLyncServer2010RemoteCallControlDeploymentGuidePl

5、anningforRemoteCallControlInMicrosoftLyncServer2010,supportforremotecallcontrolscenariosenablesuserstocontroltheirprivatebranchexchange(PBX)phonesbyusingMicrosoftLync2010ontheirdesktopcomputers.Thissectiondescribesremotecallcontrolfeaturesandrequirementsforde

6、ployingremotecallcontrol.IntegrationbetweenaPBXandLync2010enablesusersenabledforremotecallcontroltousetheLync2010userinterface(UI)tocontrolcallsontheirPBXphonesinthefollowingways:Note:Ultimately,thecapabilitiesofthePBXthathostsauser’sPBXphonedeterminetheremot

7、ecallcontrolfeaturesavailabletothatuser.·Makeanoutgoingcall·Answeranincomingcall·AnsweranincomingcallwithaninstantmessageNote:Thatis,whenthecaller’sphonenumbercanbeassociatedwithaninstantmessageaddressinyourorganization’sglobaladdresslist(GAL),inthecallee’sLy

8、ncContactslist,orinafederatedpartner’sorganization.·Transferacall·Forwardanincomingcall·Placecallsonhold·Alternatebetweenmultipleconcurrentcalls·Answerasecondcallwhilealreadyinacall(thati