手册大全--家乐福保险索赔手册.doc

《手册大全--家乐福保险索赔手册.doc》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、InsuranceClaimsManualINSURANCECLAIMSMANUAL保险索赔手册OrganizationsAffected:HeadOffice,JointVenturesandallStoresPeriodicComplianceChecking:ChinaFinanceDivisionProcedureOrganizedBy:FinanceDepartment/Marsh/Aon-COFCOApprovedBy:FinancialDirectorVersion:FA/V1.0EffectiveDate:January01,2005DateValidated

2、:January01,2005CarrefourChina/Finance/InsurancePage34of34InsuranceClaimsManualCONTENTS1.IntroductionPage4序言第4页2.InvolvedPartiesandResponsibilitiesPage4保险相关方及其职责第4页3.InsuranceProgramSummaryPage6保险计划综述第6页vPropertyallrisks(extendedtoCoverMachineryBreakdown)财产一切险（扩展机器损坏险）vBusinessInterruption利润

3、损失险vMoneyInsurance现金保险vFidelityGuarantee雇员忠诚险vProductsLiabilitiesInsurance产品责任险vPublicLiabilityInsurance公众责任险vEmployer’sLiabilityInsurance雇主责任险4.ClaimProcessPage15索赔流程第15页5.ClaimAdvicePage18索赔要点第18页6.ClaimProceduresPage19各险种项下的索赔程序第19页vPropertyallrisks(extendedtoCoverMachineryBreakdown)财产一切

4、险（扩展机器损坏险）vBusinessInterruption利润损失险vMoneyInsurance现金保险vFidelityGuarantee雇员忠诚险vPublicandProductsLiabilitiesInsuranceCarrefourChina/Finance/InsurancePage34of34InsuranceClaimsManual公众及产品责任险vEmployer’sLiabilityInsurance雇主责任险CarrefourChina/Finance/InsurancePage34of34InsuranceClaimsManual2.Listo

5、fClaimDocumentsPage25索赔单证一览表第25页3.ContactInformationPage25联络资料第25页4.AppendixPage27附件第27页vLossNotificationForm出险通知书vLossNotice(forCarrefourInternalPurpose)损失通知单（供家乐福内部使用）vClaimReport索赔报告vClaimList损失清单vSubrogationForm权益转让书vDeclarationForm声明书vDischargeForm接受书/接触责任书vClaimReceipt赔款收据vClaimCancel

6、lationForm撤销赔案通知书vMonthlyClaimStatusReport月度赔案报表5.ChartofCommunicationChannelPage33沟通渠道图第33页CarrefourChina/Finance/InsurancePage34of34InsuranceClaimsManual1.IntroductionThismanualispreparedforthereferenceofCarrefourChinainhandlingclaimsunderalltheinsurancetypeseffectedbyCarrefourChina.Pleas

7、ecomprehensivelyunderstandtheseclaimproceduresinordertoproceedwiththeclaimssmoothlyandefficiently.Thismanualisnotdesignedtocovereachandeverysituation.However,itwillgiveguidanceforCarrefourChinatocarryoutpreliminaryactionstofileaclaim.Ifanyquestionsarise,