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1、高三英语阅读理解专项训练（五）AAlotofmanagementtrainingeachyearforCircleKCorporation,anationalchainofconveniencestores.Amongthetopicsweaddressinourcourseistheretention（保护力）ofqualityemployees-arealchallengetomanagerswhenyouconsiderthepayscale（标准）intheserviceindustry.
2、Duringthesediscussions,Iasktheparticipants（参加者）,“Whathascausedyoutostaylongenoughtobecomeamanager?”Sometimebackanewmanagertookthequestionandslowly,withhervoicealmostbreaking,said,“Itwasa＄19baseballglove.”CynthiatoldthegroupthatsheoriginallytookaCircle
3、Kclerkjobasaninterim（临时的）positionwhileshelookedforsomethingbetter.Onhersecondorthirddaybehindthecounter,shereceivedaphonecallfromhernine-year-oldson,Jessie.HeneededabaseballgloveforLittleLeague.Sheexplainedthatasasinglemother,moneywasverytight,andherf
4、irstcheckwouldhavetogoforpayingbills.Perhapsshecouldbuyhisbaseballglovewithhersecondorthirdcheck.WhenCynthiaarrivedforworkthenextmorning,Patricia,thestoremanager,askedhertocometothesmallroominthebackofthestorethatservedasanoffice.Cynthiawonderedifsheh
5、addonesomethingwrongorleftsomepartofherjobincompletefromthedaybefore.Shewasconcernedandconfused.Patriciahandedherabox.“Ioverheardyoutalkingtoyoursonyesterday,”shesaid,“andIknowthatitishardtoexplainthingstokids.ThisisabaseballgloveforJessiebecausehemay
6、notunderstandhowimportantheis,eventhoughyouhavetopaybillsbeforeyoucanbuygloves.Youknowwecan’tpaygoodpeoplelikeyouasmuchaswewouldliketo;butwedocare,andIwantyoutoknowyouareimportanttous.”Thethoughtfulness,empathyandloveofthisconveniencestoremanagerdemon
7、stratesvividlythatpeopleremembermorehowmuchanemployercaresthanhowmuchtheemployerpays.AnimportantlessonforthepriceofaLittleLeaguebaseballglove.1．Amongmanyoftheproblemsintheserviceindustry,talkedaboutinthispassage,is.A．howtoensurehisemployees’highpayB．h
8、owtoattractmorecustomersC．howtolookcarefullyaftertheemployeesD．howtokeepthegoodemployeesfromleaving2．Althoughanewmanager,Cynthiawoulddoherjobwellinkeepingqualityemployeesbecauseshe.A．hadmasteredallthecoursesforthemanagerB．hadalreadyformedgoodr
