终端导购员培训手册

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1、宜果(国际)贸易有限公司导购培训手册终端导购培训手册一、新人入职培训课程二、导购职位说明三、导购须知四、导购素质要求五、导购行为规范六、导购礼仪守则七、导购服务规范八、店内陈列规范九、销售流程十、销售技巧十一、顾客心理分析十二、人际关系技巧十三、模拟演答mainconstructionmachinesconfiguredlistofmainconstructionequipmentnumberequipmentnamemodelunitsnumberremark,liftingandtransportatio

2、nequipment1carSCC6000321rentalcarSCC26001rentalcarQY50C24carQY25C4-owned5-ownedtruckcraneQY12C36TC6024towercrane-owned2-7TC55133towercranes-lease8upgradeSMZ203owned9flatbedtrailer10truck25t50T2rental5-owned11tools1.5TsetSY5250GJB3A2-owned12concretepumptruck

3、set5lease13SY5310THB40R142rentalofconcretepumptruckforklifttruck5T1-owned25t2owned1615electricwinchhoists10T3owned17manualhoists10T40owned18manualhoists5T10owned19manualHuLu2T3T10owned20manualhyacinth10owned21hydraulicjack20T15owned22hydraulicjack10T10-owne

4、dthree-,weldingandlatheequipmentandpipelineinstallationmachinery1C62032radialdrillingmachine-ownedZ5043-ownedsemi-automaticcuttingmachineGZ-100A15-owned4wheelcutterφ400205plasmacuttingmachine25-ownedownedφ150100-owned6anglegrinder7anglegrinderdiameter100180

5、owned8internalgrindingmachine75owned9electrictestpumpSY6004-owned2U-6/810portableaircompressor2-owned1/2″~4″11tubeBender5-owned12electricpipethreader5outof...Acomprehensivesystemofeducationforconstructionthroughtechnologytogivethelow-down,deeperknowledgeofe

6、ngineeringconstructionpersonnel,enhancethequalityofconstruction,security,andcivilconstruction.(2)machinecheck:neededforconstructionmachineryinventoryverification,seeconstructionequipment,machineryisintact,avarietyofmotorareworkingproperly,issafeandreliable.

7、Detectiontoolsarecompleteandingoodcondition,discoveredtheproblemintimetoreplaceorrepair.(3)allpipes,pipefittings,valves,weldingmaterialmusthavethematerialsqualitycertificate,itscontentandformmust二十九宜果(国际)贸易有限公司导购培训手册第一章培训课程流程培训课程一般分为新人入职课堂培训和店内学习一：新人入职课堂培训（

8、时间为三天）第一天：早上HR相关内容、公司的规章制度、公司企业文化、职业素养下午★专业基础知识培训第二天：技能培训、专柜导购销售流程、专柜导购销售技巧、专柜管理要素④、专柜陈列标准第三天：模拟演练注：新人入职考试合格后，交由商场进行商场的面试及入职前培训。培训时间以商场安排时间为准。mainconstructionmachinesconfiguredlistofmainconstructionequ