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ID:10083913
大小:298.00 KB
页数:64页
时间:2018-05-24
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1、UnitIShoppingandBankingOnlinePartIGettingreadySpotdictation.Fillintheblankswiththewordsyouhear.Wehavejusttwomoredaysto"shoptillyoudrop"tillChristmas,andthattypicallymeansalotoflastminuteshopping.Andthoughbuyingwithamouseisstilltinycomparedtoshoppingwithyou
2、rfeet,onlineretailingismorepopularthanever.Christmasshoppinginthestreetisgreatsometimes.Butwhenyou'vejustgottogetabunchofshoppingdoneandyouwanttohavesomethingtosendtoathird-partylocation,it'smuchbetteronline.IntheU.S.,onlineshoppingispredictedtobe30%aheado
3、flastDecember,whilemallscanexpectlessthana6%increaseinsales.InBritain,Europe'sbiggeste-tailingmarket,onlinegift-buyingisexpectedtogrowby50%,with$8billionworthofgoodssoldthroughthenetintheNovembertoJanuaryperiod.Listentoanewsreport.Supplythemissinginformati
4、on.TipsforstayingsafeontheNetMajorpointsDetails(keywords)1.EvaluatethesiteWell-known/trustworthy/customerservice/complaintsprocedure/refundpolicy.2.Talktomerchant/EmailandwaitforresponseAddresses/phonenumbers/callup3.EnsuresecureconnectionStrictsafetymeasu
5、res4.BeextracarefulatacybercaféorotherpublicconnectionConsumerswhowanttoshoponlinearesuggestedtobearthefollowingthingsinmind:Evaluatethesite.Alwaysbuygoodsfromwell-knownandtrustworthycompanies.Dealwithcompanieswhichoffercustomerservice,acomplaintsprocedur
6、eandhavearefundpolicy.Talktomerchant.E-mailandwaitforresponses.Takedowntheaddressesandphonenumbersofthosecompaniesandmakesuretheyarerealbycallingthemupbeforebuyinganyproductsandservices.Ensuresecureconnection.Sincebuyersmustsubmitpersonalinformationlikenum
7、berandexpirydateofthecardtherearefearsoversecurity.Dealwithsitesthatapplystrictsafetymeasuresthatrequireshopperstogivespecificdataknownonlytocardholdersbeforemakingthetransaction.Beextracarefulatacybercaféorotherpublicconnection.PartIINetshoppingunderfireL
8、istentothereport.Supplythemissinginformationaboutthemainproblemsofonlineshoppingfoundbythesurvey.Mainproblemsofonlineshopping•Longtimewaitingfordeliveryorevennodelivery(about8%)afterordering•Noclearinformatio
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