民航客舱服务英语unit1.ppt

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1、民航客舱服务实用英语刘霞Mainidea：Newwordsandexpressions:Dialogues:Sentencepatterns:Actout:question：Whatkindsofpeoplearethereinthepicture?Whataretheydoingaccordingtothepicture?Whatdotheyusuallydiscussatthismeeting?NewwordsandexpressionsBriefing准备会preflightbriefing航前准备会purser乘务长Aircrafttype机型Boeing777波音777e

2、stimatedflighttime预计飞行时间flightroute飞行线路NewwordsandexpressionsArrivaltime抵达时间cabinservice客舱服务Passengerinformation乘客信息vegetarian素食者firstclass头等仓economyclass经济舱businessclass商务舱specialpassenger特殊乘客vip重要人士Announcement广播词cabinCheck客舱检查NewwordsandexpressionsProcedure程序，过程，步骤airbus340空客340aircraft飞机Pi

3、lot飞行员flightdeck驾驶仓Initialflight首航PleaselistentodialogueoneHowtogreetother?Howtointroduceyourselftoother?HowtogreetotherorhowtointroduceyourselfinEnglishHowdoyoudo!Nicetomeetyou。MynameisThisisListentodialoguetwoflightinformationHowaboutthedistancefromHangzhoutoHongKong?Whatcontentsdoesthefligh

4、tInformationconsistof?DialoguethreeflightrouteWhatcontentsdoestheflightrouteconsistof?WeareboundforSydneyandtheflighttimeis,thedeparturetimeisandthearrivaltimeis.DialoguefourweatherconditionWhatcontentsdoestheweatherconditionconsistof?ItwillclearupinMacaotoday.Thetemperaturerisestoanddropstowi

5、thbreeze.DialoguefivepassengerinformationWhatcontentsdoesthepassengerinformationconsistof?Canyoutellmehowmanypassengersarecheckedinfirstclassandeconomyclass?Howaboutthespecialpassengers?DialoguesixassignsthetaskWhatcontentsdoestheassigningthetaskconsistof?Iwillassignthetaskbyseniorityandqualif

6、icationsforthecomingflight.SentencepatternsSelf–introductionMayIintroducemyself?MynameisIwanttointroducemyself.Letmeintroducemyself.SentencepatternsIntroductionothersPleaseallowmetointroduceyouto.Iwouldlikeyoutomeet.ThisisActoutAfterShirley’sself-introduction,seniorpurserChristineisgoingtogive

7、someflightinformationandassignthetask.理论部分结束谢谢作业背单词翻译第4页的第二题内容到此全部结束