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ID:49251932
大小:1.79 MB
页数:31页
时间:2020-02-02
《Chapter16eWhatisorganisationalbehaviour.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、Chapter1Whatisorganisationalbehaviour?ChapterLearningObjectivesAfterstudyingthischapteryoushouldbeableto:Demonstratetheimportanceofinterpersonalskillsintheworkplace.Describethemanager’sfunctions,roles,andskills.Defineorganisationalbehaviour(OB).Showthe
2、valuetoOBofsystematicstudy.IdentifythemajorbehaviouralsciencedisciplinesthatcontributetoOB.DemonstratewhyfewabsolutesapplytoOB.IdentifythechallengesandopportunitiesmanagershaveinapplyingOBconcepts.Comparethethreelevelsofanalysisinthisbook’sOBmodel.TheI
3、mportanceofInterpersonalSkillsUnderstandingOBhelpsdeterminemanagereffectivenessTechnicalandquantitativeskillsareimportantButleadershipandcommunicationskillsareCRITICALorganisationalbenefitsofskilledmanagersLowerturnoverofqualityemployeesHigherqualityap
4、plicationsforrecruitmentBetterfinancialperformanceWhatManagersDoTheygetthingsdonethroughotherpeople.ManagementActivities:MakedecisionsAllocateresourcesDirectactivitiesofotherstoattaingoalsWorkinanorganisationAconsciouslycoordinatedsocialunitcomposedoft
5、woormorepeoplethatfunctionsonarelativelycontinuousbasistoachieveacommongoalorsetofgoals.ManagementFunctionsManagersPlanOrganizeLeadControlDiscoveredtenmanagerialrolesSeparatedintothreegroups:InterpersonalInformationalDecisionalMintzberg’sManagerialRole
6、sMintzberg’sManagerialRoles:InterpersonalSource:AdaptedfromTheNatureofManagerialWorkbyH.Mintzberg.Copyright©1973byH.Mintzberg.ReprintedbypermissionofPearsonEducation.Mintzberg’sManagerialRoles:InformationalSource:AdaptedfromTheNatureofManagerialWorkbyH
7、.Mintzberg.Copyright©1973byH.Mintzberg.ReprintedbypermissionofPearsonEducation.Mintzberg’sManagerialRoles:DecisionalSource:AdaptedfromTheNatureofManagerialWorkbyH.Mintzberg.Copyright©1973byH.Mintzberg.ReprintedbypermissionofPearsonEducation.EssentialMa
8、nagementSkillsTechnicalSkillsTheabilitytoapplyspecialisedknowledgeorexpertiseHumanSkillsTheabilitytoworkwith,understand,andmotivateotherpeople,bothindividuallyandingroupsConceptualSkillsThementalabilitytoanalyseanddiagnosecomplexsituati
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