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1、高级客服代表英文简历 CUSTOMERSERVICEREPRESENTATIVE(Sales)SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.SUMMARYOFQUALIFICATIONSDemonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,co
2、ldcallingandsalesterritorydevelopment.Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizat
3、ionofdeliveryschedulesandmonitoringdeliverypersonnel.Extensiveexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiati
4、on,purchasing,correspondence,accountadjustmentsandinventorycontrol.Exceptionalcommunication/interpersonalandorganizationalskills.EXPERIENCE1989-PresentOXBRIDGE,INC.Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsan
5、dservices.Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications.Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.Coordinatedeli
6、veryschedulesandmonitordeliverypersonnel.OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice.Respondtoandresolvecustomercomplaints.Manageofficeoperationsandproducecorrespondence.Controlstockandconductpurchasingprocedures.Assistsalesdepart
7、mentinestablishingclientbase/salesterritories.EDUCATION1993-PresentPROPHETJUNIORCOLLEGEAssociateDegreeProgramComputerOperationsProgramLotus1-2-3,DatabaseIII,Typing,Word-processing(Multimate),BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComp
8、osition.NoticeBackgroundsummaryaccentuatescandidate'sacquiredprofessionalskillsandimpressivetrackrecord.Listingrelevantcoursesaddsweighttocandidate'seducationalcredentials.
